Reliable Heating and Air

Zach and the guys were very easy to work with and quick to solve my issues while Lori helped keep me informed!

I can not say enough good about this company! Of course my air stops working when it becomes hot and muggy outside. I made a phone call and Reliable came right out! My air was running and cooling our home back down within an hour! I am so grateful for this company!

Reliable Heating and Air is simply exceptional! From start to finish, their service surpassed my expectations. The technician, Zach, arrived promptly and was incredibly knowledgeable and courteous. He diagnosed the issue with my HVAC system quickly and efficiently, explaining every step along the way. Their attention to detail and commitment to customer satisfaction truly sets them apart. The pricing was fair and transparent, with no hidden fees or surprises. I appreciate their honesty and integrity in every aspect of their service. I highly recommend Reliable Heating and Air to anyone in need of heating and cooling services. They have earned my trust through several repairs and installations in my rental properties and house flips, and they are always my first call when an HVAC issue arises. Thank you, Reliable Heating and Air, for your outstanding service! And thank you Zach, for always going above and beyond!

The name should read UN-reliable. 2 scheduled appointment at 2 different house.. both appointments missed without even a call. The first house we did reschedule and the work when done was done well. The other is a rental.. they did call the tenant in which he couldn't immediately answer. He did call them right back several times and each call went to voicemail. They came recommended by someone I trust but I will not be calling them again for my house or rentals.

Reliable Heating and Air lives up to its name. Within 2 hours of calling they were at our house, and the next day our new furnace was installed. All the snow and ice didn’t affect their service one bit. Pricing was very fair. Definitely recommend!

I can't say enough about this company, I own a bit of real estate and use these guys on a weekly basis and they always go above and beyond. ✅️ communication ✔️ transparency ✔️ always on time and efficient ✔️ they communicate great with Tennants ✔️ cost effective ✔️ last and not least very reliable

Quick, friendly and priced lower than I expected- I'll recommend them to everyone.

The furnace went out and they were here to troubleshoot it within an hour. They had the entire unit replaced in 24 hours despite the icy road conditions. Top notch, professional service.

COULD NEVER EVER GIVE THIS PLACE ENOUGH THANKS CAME OUT TOLD ME THE PROBLEM AND TOOK CARE OF IT AND NEVER EVEN TOOK A PENNY FOR IT!!!!!? Awesome service and AWESOME PEOPLE!!!!! Thank you again SO MUCH!!!! You’re a BLESSING! ❤️❤️❤️❤️

Reliable took care of my ac and one down the street in a short time,and was very affordable,Will be my first choice when I need help with ac or heating,very professional and showed up in a matter or minutes

Thank you for a positive service call. Your technician, Jason, was prompt, courteous, and knowledgeable. I will highly recommend you and your company.

Good service. No issues. Great to work with. Very informative

All I can say is Thank you. Great service

Had them out to check out the system and explain its operation ,the tech that was here took the time to go over every thing

We have been waiting over two weeks for call backs. Updates etc. We have went without heat and air. We have called and all we hear is I’ll get back to you and there are no call backs. We have to call them every time. If our unit gets fixed we will not be using them again. Very unorganized business. Cant reach tech's and when you reach office they have no idea and say they’ll get back to you and do not. Very unsatisfactory! So now 2 plus weeks with no air or heat….. just tried calling er afterhours. I was hung up on.

Both were repaired

sergice was great and our system is functioning well!

It went very, very well. It was lots of work. But they did it efficiently and professionally. Great people to work with.

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The technicians called when they were on their way.  They came within the timeframe as expected.  It was a huge job that took almost 8 hours to complete.  The technicians Jamil & Lino were very professional and courteous. We were extremely satisfied with the overall proposal provided by Reliable and the work completed by the technicians.  I would strongly recommend this company to anyone looking for this service.

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Reliable serviced my 5yr old upstairs unit in August. The coils were leaking and needed replaced for $1,700. The parts were on backorder, so Reliable recharged the unit at a discount. The unit was blowing very cold air on the recharge. However, after Reliable replaced the coils, the unit would only blow ?cool? air (not cold) and ran noticeably louder. The unit had no trouble keeping up with the August heat before the service call and could not keep up with the afternoon heat after the service call. I called Reliable within the 30 day warranty window, they determined the compressor that was working great before the repair needed to be replaced for an additional $1700 ($3,400 total). They argue that the strain on the compressor from freezing up in the past damaged it, even though it showed no signs of damage before the service call.  I contend that the unit was not left in good working order after the service call and that the compressor working before the service call was not working properly after. Reliable adamantly denies (see BBB) that their service call had anything to do with the compressor failure. I believe it is far to big a coincidence that it happened at the exact time of the service call.  Reliable left me without working air after a $1700 repair and wanted $1700 more to make it work (I ultimately went with another company who even did the repair for less) . My experience is that Reliable will not stand behind the entire scope of their work, leaving this customer very unsatisfied. If you are in the market for Heating/Air service, please let my disappointing experience with Reliable encourage you to choose a more reputable company that places a premium on customer satisfaction.  <br />