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Tiger Air

4.7(53 reviews)

About Tiger Air

Tiger Air provides online air travel services and support.

Services Offered

Flight bookingtravel supportcustomer inquiries

Customer Reviews

Google
Excellent place to practice the 320/737 simulators! Instructors are really nice and professional!
Aaron Yuan YU
Google
Excellent people Excellent SIM
Vin. S.
Google
Whether you're taking an entrance exam or just want to try something new, this is a good option. However, it's still a bit different from a professional simulator. It's good for practicing the basics though. P.S. The chair covers are very slippery, probably due to the pandemic.
Benz Yuan
Google
With realistic simulation equipment and professional, attentive instructors, it's definitely worth experiencing here.
Peter Chen
Google
Japanese people, please do not use this airline. I spoke with a customer service manager. They treated me with condescending language, belittling Japanese people who cannot speak English. They told me that Tigerair is an international company and that I should speak both English and Chinese. This made me feel very uncomfortable as a Japanese person, as they make money by flying to various parts of Japan. It's not my decision, but I sincerely hope they never come to Japan again. The original problem was that my scheduled flight was canceled, so I had to quickly find another flight. When I tried to book that flight, I struggled to find an available seat, and when I tried to go back to the page, the payment was mistakenly made. I wanted to explain why I wanted to cancel my reservation immediately, but in the end, they just hung up on me. This is unacceptable customer service. I know where they're from. I felt the need to let everyone know what a disappointing company this is. Considering how they were treated, Japanese people should not use this airline. I deeply feel that I should use Japanese airlines. I do not think that I am not responsible for my mistake, but first of all, there was no apology for the cancellation, and they just kept repeating that there could be no refunds if the payment had already been made. If they are going to keep repeating the same thing like a parrot without considering each individual's circumstances, then please play an audio recording. I am really disappointed in this company for their unpleasant attitude.
stubby Go
Google
I experienced both the A320 and B737 here, and the price was absolutely worth it; the simulators felt incredibly realistic. The instructional sessions were suitable for both casual users and experienced simulator enthusiasts. Since I already had some flight simulator experience, the instructor primarily assisted me in operating the aircraft, giving flight simulator users a lot of freedom to fly as they wish. I believe the general public can also experience operating modern commercial aircraft; the instructor will guide you through the process. If you are an experienced flight simulator user, I would recommend trying both aircraft or just flying one that you are familiar with. For the average person, I suggest trying the A320, which has a simpler operating procedure.
Eason Chan
Google
A very realistic experience center. The owner explained everything very carefully and professionally. Perfect for aviation enthusiasts. There are also department stores nearby with parking. You can even choose to fly a Boeing or Airbus. Worth the ticket price!
鄭宇倫
Google
The instructors are very professional. They teach the subjects very quickly. The fees are very reasonable.
胡家郡
Google
Experience what it's like to fly a plane 😆 …
小拉
Google
You absolutely have to come.
劉靚樺
Google
A very novel flight experience
Fiona Lee
Google
Fun
Jackle Huang
Angi
Great! Response was in hours of initial phone call for service request, same day. Had no heat for days with below freezing night temps and was greatly relieved to have heat again! Very friendly and courteous service!
Kathryn Y.
Angi
I have been going with Tiger Air since 2008 when they installed my furnace ( They installed my AC in 2009) and have been very happy with them. They are always very nice, knowledgeable, and professional. I would highly recommend them!
Charles R.
Angi
On the replacing parts side for the first visit, fine. We weren't charged again when it happened again within 24 hours, which is good. But without much to back him up, the tech said we'd better just replace the furnace. He said the heat exchanger was bad, but the only evidence he cited was a crackling noise as it heated up. He did check CO concentrations -- not that he discussed them with me directly -- and told our home warranty people they were at 40 ppm. With a little research (and info from a more thorough and professional HVAC company), it's plain that level is much lower than one that indicates a problem (which is 5-10 times as much). A second opinion made it clear that with more thorough and well-explained inspection, the furnace was fine. The better company made some needed adjustments and did tests like examining the temperature of the air going in and coming out which Tiger never did. (The difference was higher than the furnace was rated for; pretty clear that was related to the overheating, but Tiger never checked.) I'm not saying they always recommend an unnecessary furnace replacement. But they recommended an unnecessary furnace replacement to me, and didn't do a complete workup in the first place. Thank goodness I got a second opinion! Would not call Tiger again.
Peter N.
Angi
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Tim O.
Angi
Habit, more than anything else, keeps me going back.  We're happy.  We have no reason to look elsewhere. So, we're happy.  We know about them, we know they're good, so we just keep using them.  They do call us once in a while to remind us about a service agreement or something if we want it.
Gerald S.
Angi
We use them every year to check our furnace and our air conditioning.  We have a service contract.  They do a good job.  They come at least once a year, sometimes twice a year.  Maybe one time for air conditioning and another time in the fall for the furnace.  Everything was as agreed or better than as agreed.  Happy, happy customer.  Workers were courteous, efficient and knowledgeable.
Gerald S.
Angi
They didn't find a problem.  They didn't find a problem. So, they didn't charge anything.  I can't compare the previous prices with anything else for sure.  They have good service and they come when they say they will show up.  And the service people seem to be knowledgeable and courteous.
Gerald S.
Angi
It didn't take him long to get here. He was really nice. He explained everything, he did the CO2 test to see if there was any problem. He was excellent. I think his name was Theo. The whole service with the induction mortar was $390. I liked that he did the extra thing with the CO2 monitor to check my outlets by the furnace. He made sure the shut off valves were working. He brought me a new filter. There was some kind of little thing that was going bad inside, it was called an anchor or something. He put that in as a courtesy for me, that was really nice because the other people wanted like $700 and that was not including in the labor. My Realtor turned me over to him because she probably deals with these people all the time.
Christine G.
Angi
unknown
Gerald S.
Angi
unknown
Michael O.
Angi
unknown
Betty J.
Angi
I was a satisfied customer with my most recent experience.  Tiger did the following: <br /> 1)  Professional over the phone <br /> 2)  Was able to get a service appointment the same week <br /> 3)  They showed up within the time frame they gave me.  Plus they call 15 minutes before they arrive to confirm. <br /> 4)  Quality of work was fine <br /> 5)  Customer friendly technician <br /> Plus I joined their Home Smart Club that covers furnace and AC tune-ups.  Seems like a nice program they put together. <br /> I would recommend to others looking for a good HVAC company. <br />
Lisa S.

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