About Fallside Heating and Air Conditioning
Heating and air conditioning service and installation company in the greater Rochester area.
Services Offered
heatingair conditioningwater heater installationsump pump installationzoninghumidifiers
Customer Reviews
Google
We are really thankful that we found Fallside, Brian was a prompt communicator, answered all of our questions, and delivered great service without the sales pressure from some of the bigger companies in the area who prefer to focus more on advertising than providing good service.
Google
Absolutely wonderful! Heat suddenly stopped working. Brian had me back up and running the same day, within a few hours. He is courteous, very knowledgeable and price was very reasonable! Highly recommend!
Google
Brian at Fallside has numerous times went out of his way to help us with unexpected issues. He is very knowledgeable, does quality work and has fair pricing. Highly recommend Fallside Heating and Cooling if you’re around the HFL area.
Google
I am a repeat customer. Fallside is fantastic! Brian always picks up the phone and is usually there on the same day when I have an issue. He will fix broken equipment if possible and his new installations are priced fairly. Happy to support a great local company that we are lucky to have, especially in this era of private equity firms buying out the big guys! A++
Google
Brian was fantastic in his response to a humidifier issue with our new home. I called multiple HVAC companies in the area and while some didn't answer or could come until the end of the weekend, Brian came within the hour. Impressed with his attention to detail and recommendations to help avoid issues in the future.
Google
Called Fallside after finding a leak in hot water tank. Brian returned call within 10 minutes. He quoted us a very reasonable price and was at our house two days later to install as it wasn’t an emergency situation. Very prompt and very professional. We were very pleased with the job Brian did. We would highly recommend Fallside for any of your HVAC problems!
Google
Brian is the best. Our water heater died and Brian was over same-day to install a new one (which also involved replacing some water lines, gas lines and nozzles). He's knowledgeable, efficient, friendly and his prices are very fair. We will absolutely be using him to upgrade our HVAC system this summer. For anyone uncomfortable or unsure of having a stranger in their home; you will feel very safe with Brian
Google
Brian is very knowledgeable and takes the time to explain why certain things in your furnace should be replaced. He won't upsell you something you don't need. Reasonably priced and great service. Will definitely use Fallside again for any HVAC needs.
Google
Highly recommend Brian. He returned my call within minutes of leaving a message. Was super honest and gave me other recommendations for what we were looking for. He was very informative, I feel even better about our decision and more educated. Thank you!
Google
Brian installed a new furnace in our home. He was easy to communicate with and very professional. He also notified us of available rebates we could potentially qualify for that we were unaware of. Local, reliable, and honest is hard to find these days but when you choose Fallside that's exactly what you get!
Google
Fast, friendly, and professional. Brian was recommended in a local Facebook group so I reached out to him for help with installing gas lines for a stove. He came on time for an estimate, and helped us sort out a completely unrelated issue during his visit. Thank you!
Google
I originally called Brian at Fallside to service one furnace and quote replacing another furnace after my previous HVAC provider retired. Brian did a thorough job servicing the attic furnace and also quickly provided a quote for replacement of the other. I was impressed Brian didn't try to up-sell me on things I didn't need like a few other companies (modulating furnace, new thermostat, ultraviolet light filters, etc). I decided to move forward with using Fallside for the replacement and can honestly say I'm glad I did! Brian was flexible on scheduling and easy to work with. I'm very impressed with the workmanship and professionalism Brian and Don exhibited during the install. Fallside will be my goto HVAC provider for the foreseeable future.
Google
Our furnace was having issues staying on. I called Fallsview and Brian came over in about 10 minutes. On a Saturday evening! Did not take long for him to figure out the issue and get it running again. Extremely fair price for a weekend job. He took the time to explain how furnaces work and walked me through everything that might cause issues. 11 out of 10 would recommend him for any HVAC job (in fact, I already scheduled a yearly inspection with him - and I recommend you do, too!).
Google
Fallside's service is better than any HVAC company we've used prior. Brian comes out every year and takes care of our equipment. He's the best!
Google
Bryan came by and urgent basis to fix an oil fired hot water tank. He had that fixed within a day or two as soon as the unique part came in. He did a great job, was clean and respectable throughout.
Google
My furnace was not firing up and on a chance called Brian at FALLSIDE HVAC. I noticed he had 5 star reviews and he lived up to those reviews. Brian showed up within 15min of calling him. He was courteous, professional and quickly identified and resolved the problem. His fees are very reasonable. He will now be my go to for all HVAC needs. I highly recommend using FALLSIDE!
Google
I got home to no heat. I text Brian and told him the heat was off and the furnace was buzzing. He came over within ten minutes late on a Saturday night and had it fixed in about a half hour. Great guy. Great service. Great price, even on a call out late on a Saturday night. Love that small town feel.
Google
Brian did a great job replacing a part in our furnace and getting it to work properly. Excellent communication and service throughout the process.
Google
Brian installed a replacement furnace at my home. He communicated well, quoted a competitive price, completed work as agreed and left the work site in good order.
Google
I called Fallside after finding our hot water tank hissing and dripping water into the catch basin. Within 4 hours of me making the call, Brian had installed a replacement tank and removed the 10 year old one. I'm very thankful for his quick response and courteous and professional manner. I will definitely call him again for any HVAC or hot water issues we have.
Google
I decided to use Fallside in part because they were a small local business; I was not aware of just how new the business was but that is irrelevant since Brian has plenty of experience in the HVAC industry. He did a great job performing the yearly maintenance on our 30+ year old natural gas furnace. He was very professional and great to talk to. I highly recommend Fallside and plan to use them again.
Google
My yearly furnace maintenance turned into a little can of worms and Brian was great! He took the time to fix it even though it took much longer than anticipated. Personable and professional. Great quality and great price. I would definitely recommend using them.
Google
Brian was professional, knowledgeable, honest and kind. He came to help us with a furnace we recently had installed by someone else when it was making obnoxious noises through the vents and having issues with keeping consistent temps in both our zones. Brian was more than willing to help us problem solve and offer solutions. He was more than willing to answer our many questions. The solution to get our system function properly wasn't easy- it took several trips to our house and many hours- but we are very happy that it is all working properly now and the noise is greatly reduced. We wish we would have gone with Fallside for our install in the first place and we probably would have avoided some of the issues we had! They will be our go-to in the future!
Google
Called to have our direct vent wall furnace and home furnace serviced and Brian was fantastic! He seemed to be an encyclopedia of knowledge when it came to both furnaces- glad I gave him a call and will 100% be calling him again come Spring! Highly recommend him!
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