Aclima

In 2022, my husband and I went to the ""Aclima"" company with a request to calculate and install a heating system based on a heat pump. The employees turned out to be very professional in their work. We received the implementation of the project using modern equipment. Now we live without gas and enjoy using this system. We recommend it to everyone!

This team impressed with their professionalism and attention to detail when searching for a cooling system. They listened carefully to my needs and offered the perfect solution for our mini studio. The system we received was efficient, reliable, easy to use and within the price range. In addition, the service remained at a high level, helping us with any questions. If you are looking for the best solutions for cooling a room, call here.

We were looking for a heat pump for our house, turned to the Aklima company and were very satisfied. The consultant Dmitry turned out to be extremely competent and friendly. They explained to us all the advantages and capabilities of the heat pump, and even exceeded our expectations when they showed us how it works in the showroom. We also received all the necessary information regarding installation and maintenance. I recommend the Aklima company to everyone who is looking for a reliable partner in the field of heating and air conditioning.

I am extremely dissatisfied with the management of Aklima and the service they provided!!! This company is the most dishonest I've ever worked with!!! The management turned out to be cowardly, and the employees were extremely incompetent!!! Now to the crux of the matter: I had to install two heat pumps at two sites. When I contacted Aklima, I set the task of installing the best and most reliable equipment, and naturally, this equipment was the most expensive. After signing contracts and making all payments, the equipment was installed, and problems began almost from the very beginning. The equipment didn't meet the technical specifications, the technical calculations were incorrect, and, accordingly, the heat pumps didn't deliver the stated power. But the technical service refused to admit their mistakes and insisted that everything was fine, yet they began flushing and cleaning the heat pumps from the first month of operation, allegedly because the water system had been improperly started by Aklima employees. And then the real problems began: both heat pumps began to break down constantly and alternately. I filed a complaint demanding replacement equipment with higher-quality equipment, but each time I heard the technical service's excuses that they'd fix everything and get it done. Considering the pumps were constantly breaking down, and it took the company 3 to 6 months to fix them, the heat pumps were out of service during this entire time. When I asked why repairs were taking so long, the company replied that they didn't have a spare parts warehouse and needed to order them through the European office. Sometimes it turned out that they simply forgot to submit a request for spare parts. Consequently, by offering expensive equipment to the company, I knew in advance that I wouldn't be able to service the system. The breakdowns were so numerous that, for three years, the pumps were out of service for half the time. Currently, one pump has been out of service since September of last year (9 months). And for these three years, I made attempts to resolve the conflict and meet with the company's management, but management hid and refused to communicate. When I arrived at the office, the manager was either not there or was hiding. They only suggested I speak with managers, who didn't resolve the issues. And now the employees have simply stopped responding!!!

Good afternoon! Dear Aklim management, I have a huge request to make. Please don't ignore me! I'd like to express my sincere gratitude to your employee, Valery Naumenko, who works in the Dnipro office at 36A Pushkin Avenue. I'd really like the company's management to reward him with a bonus for his highly professional and creative approach to clients. It's been a year since I had my heat pump installed. The plumber, Vadim Glushinsky, handled the installation, and I've already mentioned him in my reviews. I contacted Valery regarding all the questions and concerns raised by this incompetent plumber. Valery stayed in touch with me throughout this entire process, visiting and testing the pump when necessary, and sending professional plumbers to perform the necessary pump-related work. During this time, many issues that were preventing the pump from operating correctly were resolved. He is currently adjusting and debugging the pump to ensure proper cooling performance. Dear management, thanks to employees like Valery, the company maintains its reputation and gains customers. I personally recommended many friends to buy a pump from Aklim. Don't lose such employees; motivate them. Thank you for such high-quality service!

I was looking for a company that would properly advise me on choosing appliances for my own home. And not just sell me the most expensive one. At Aklim, they gave me the contacts of an installer who helped me choose and install it. I recommend it.

I would like to recommend the Aclima Academy training center. I participated in the Work Aclima student program. They not only taught me knowledge in the field of microclimate, but also gave me a job in one of the most prestigious companies. I am grateful for the work of the specialists who work there. I will recommend the Academy to my classmates and friends!

Very pleasant, friendly specialists and responsible service. I asked for repairs, and as a bonus I received cleaning of the device. Next time, if the need arises, I will consider this company first. Thank you! :)

They have the right approach to every client. There are no hucksters here just trying to rip you off. They offer solutions to your problem in several different ways. Full technical support is available at every stage.

A very unscrupulous company, I don't recommend them to anyone. They initially sold defective equipment and then refused to repair it.

Worst service

They are professionals in their field. The service is the best on the market, from consultation to maintenance.

I do not recommend anyone to contact this company, rude attitude, terrible service, incompetent employees.

The best training center in the field of microclimate! 5+

The right company, with professional employees

😍😍😍 …

I work here)

Climate technology

Smart people.

They charged me 600.00 to put on a new thermostat, which took technician approximately 10 minutes and probably cost the company 10 bucks. They would not give me any price for that over the phone, and now I can see why. Total RIPOFF. instead of Southern Air, they should call themselves Southern Thieves

Do not use this company, extremely overpriced charged 1500.00 to put 6 valve/fittings to reconnect a line in the attic ( fittings/valves cost 1.50 each) then servicemen had to go back to shop to get tool to install fittings. Spent most of the time trying up-sell more work, when finally got to the job they were hired to do they spent a total of 7 minutes and were finished. I was told a manager would call to discuss and I am still waiting. Unorganized, Inefficient and Overpriced.

Mr Brian Plaisance not very professional. Do not hire him. Missed up my system when we decline his very expensive estimate and got 2nd opinion 1/2 of the cost.

It was a terrible job upon finish. It was damaged left to my property. Water elite from the attic into the room where my pool table is kept. The water filled my pool table and now the pool table is no good and Southern Air. It seems like refuses to fix the damage and to replace the pool table. No one even wants to address the issue. Like who cares how he feels about it what we did to him. I need help and I will search to find it. It?s very clear that Southern Air does not care about their customers.

Over priced, Horrible service! Charged $65 to replace 2 AA Batteries in the thermostat! All they wanted was to upsell their annual maintenance plan. I will NEVER use them again! See photo attached.