Service Solutions

Service Solutions is the best. They have done work for my family for a few years now and we have never had any problems with their work . The workers in the office and the out of office workers are equally professional, well trained, helpful, timely and any other positive attributes. I really like and respect this business. I can call many of them by their first name. This is a business that I highly recommend for any plumbing or A/C work needed. This company is a genuine God blessing for my family and I look forward to doing business with them for years to come. Thank you for the opportunity to write good things about them.

Professional. Great Service. Understanding. Educated. Will call for any plumbing needs in our future.

Brad came out twice. Both times we were entirely satisfied with the work he did. First time he had to get into the attic to confirm that there was not a leak. Thank goodness. Second time was to replace the drain mechanism in the shower. He was quick, thorough and did good solid neat job.

The staff at Service Solutions is unmatched. Misty was very helpful over the phone and Jeremy was absolutely fantastic when coming to assist. He came right before a big storm and ended up working in it with no complaints. If you need any services that Service Solutions are able to provide I recommend them 100%!

Happy I decided on the service contract STR last minute booking 3 mini splits quit at one time David came within hours and fixed everything quickly Peace of mind

The technicians were very helpful and they explained everything they were doing. Our unit was a very old unit, and they were able to fix it. I recommend Service Solutions to anyone I know.

My AC wasn’t working and they came out that day and fixed it that day too. They did a great job checking everything after making sure it was working properly. Highly recommend.

These guys are great. They came out and got started right away. They were able to run water to my home and restored our water service in a couple of hours. They had everything they needed with them. They were very polite and professional. Great service. Highly recommend!!!!

Adam has always been on time to appointments, easy communication, and fair pricing.. great people for ac repairs.

Service Solutions has been a great asset to our company. They have been outstanding in their performance, and as always helped us to finish on time.

I had an issue with my HVAC system causing my electric bill to soar through the roof. I have solar and for two years straight I didn’t receive an electric bill, then I started receiving one out of the blue. I called several heating and air companies along with the solar company and the electric company. Several HVAC technicians came to the house, some blamed the solar company others blamed the electric company. Service solutions didn’t blame anyone, instead they told me what I could do to help fix the electric bill. Then while they were making those repairs, they discovered why my bill was high, and fixed that as well. Highly recommend this company and will verbally as often as I can.

Had a warranty on their work when I bought my house. They told me I wouldn’t be charged and asked what other sinks in my home were leaking , o was billed 260$ 6 months later . Say they fixed a leak under my sink , I already have full warranty , they “fixed “ a problem , under false pretenses. There was still a leak and I had to get a brand new fridge and cabinet . All they did was add a water line a 20$ piece that was old , I could have gotten a five year old to do . Crooks , when I called dispatch she was very condescending, and questioned my reading capabilities. When I signed the paper work ,it read that they came for their initial work , a water line or whatever else was NEVER entailed ! liars and manipulative . I guess they wanted to get paid somehow since the work I called them for was pre paid ! crooks , do not use them for any reason.

Service Solutions is the only company I use for my HVAC & Plumbing needs! They have an awesome group of service technicians that are very knowledgeable and do what is best for you as the consumer. They are fair , dependable and honest! I have never had an issue and have always gotten me scheduled quickly.

I have way too much to say so I will list the top notch service we just had. 1. When they schedule an appointment, they arrive on time. 2. By the time they get there, they already have a plan. And they already have a back up plan in case things don’t go as planned! 3. They are experienced, professional, and very personable, not minding explaining the process to me! We had a large fire hydrant burst in our yard due to all the ice and snow we got. Jessie came out and worked in the pouring rain to get the problem solved. When he realized that it was a larger problem, he scheduled a tractor and another technician to come out the next week. He evaluated the weather schedule and he was right on track. Every bit of what I defined happened. Punctual. They explained how that hydrant actually serviced our house! They took it down, replaced it with another hydrant that will not freeze on us again!! They arrived at 8am. They were finished by 9:30, cleaned their mess up, repaired the dirt around the hydrant and were off the property by 9:53am!! AMAZING!! I would absolutely recommend them to anyone! Thank you Jessie and Matt for your expertise and excellent work! I would give them 10 stars!!

I needed immediate service on a water heater that was not heating and a toilet leaking at the base. The technician quickly assessed his part needs of the water heater and fixed the toilet within an hour. He worked with his mgmt to get a part in from Little Rock. He came back in the afternoon and installed the new thermostat unit. This work was very reasonable price wise. Thank you for a completing an urgent job in a cost efficient and quality manner.

They were able to get the job done and fixed a couple other minor issues while there. They went out of their way to get my situation taken care of.

I would give ZERO stars if able too. Long story short, I had a leak in an exterior wall. Plumber shows up, tells me I have a leak in an exterior wall. I said that I already knew that, I needed it fixed. The plumber told me that I would need a brand new shower surround (quoted by him....$3500), or a big hole would have to be cut into the exterior wall from the outside of the house. He told me that I would have to hire a contractor to do whatever work necessary for him to get to the leak that needed fixed. Then pay the contractor to fix/install everything. I repeated back to the plumber everything I was told for clarity on my part. The plumber acknowledged that I understood everything correctly that I was told. I then asked the plumber "so my water leak isn't getting fixed now?" The plumber said "nothing is getting fixed. I told the plumber that I needed the leak fixed. I said if he wasn't going to fix the leak, then this was a complete waste of my time. I had a different plumber here the very next day that had the leak fixed in less than an hour. Whomever, Service Solutions, sent out as a plumber was arrogant, rude, and flat out lazy! And I was still charged a $170.00 trip fee. I would not recommend Service Solutions Plumbing for ANYTHING!

I made the phone call. I knew they would be good because of the quality personnel that they employed. To top it off they exceeded my expectations and went beyond. They have earned my respect. I knew what I wanted changed and so did the Serviceman. My Air conditioner has worked all summer as hot as it is and we run it at 66 degrees at night

Service Solutions came my resident twice. The first time was to install a dishwasher and the second time was to find a clog that was preventing a commode from flushing property. I was extremely happy with the work done both times. The time wasn't wasted by the ones doing the job. I would recommend Service Solutions to anybody.

On time, skilled plumber and reasonable price. Very satisfied and will highly recommend to my family and friends!

These folks are top notch. We needed our busted water heater replaced and they got right on it and got a new one installed through out home warranty. Turned out a few weeks later that the tank had a manufacturer defect and they worked very quickly to get us a new one. Their techs were all very friendly, knowledgeable, and professional. I couldn't have asked for more. I highly recommend them and will use them again when needed. -L. Lewis, Russellville

Service Solutions was dispatched by First American Home Warranty 3 days before actually showing up at my house for a main line plumbing blockage. They didn’t call to schedule an appointment until the 3rd day. I was unable to use any plumping in my house. I found Service Solutions to be poor communicators, unprofessional, unkind and did not fix the problem. I called Matlock Rooter. They came out the same day and fixed the blockage within 5 min. They also offered to come out with the camera right away if there were further issues. They were well priced and quite gracious. I highly recommend Matlock Rooter if you’re faced with a similar problem.

They came and fixed a gas leak problem I was having and cut and broke through my walls as they were leaving I asked if they were going to put it back together they said "no". As I trying to piece everything together I realized the guy didn't even leave the screws and nails.

They were prompt and professional, got the job done. I would recommend their services to anybody.