About Main Heating & Air Conditioning
Trusted HVAC contractor providing expert heating and cooling services to homes and businesses in Roanoke, VA and surrounding areas.
Services Offered
HVAC repairHVAC installationHVAC maintenanceemergency HVAC servicesheating solutionscooling solutions
Customer Reviews
Google
Incredibly responsive and great customer service. They were able to accurately diagnose my hvac issue and offered multiple options to fit my needs. Main was referred to me from a close friend of mine. They did not disappoint and I can say confidently they are a company you can trust! Thank you to Kelly for the great work!
Google
We had an emergency, sort of, I contacted Main and within a couple of days they came to my rescue!! Justen and Christian were the ones sent. They were friendly and very professional!! Took them no time to fix my problem!! I would highly recommend them!!!!
Google
Family business, found them because they're A+ BBB certified, the family vice president I spoke to on the phone twice was the installation team lead. I had nine on-site quotes, and this was the best deal for a quality product. The publicly traded corporations (who answer to shareholders, not the employee or customer), with fancy vans and commercials, charge double. This owner-operator's assisting employees seemed happy to work for him. Note: All nine of my quotes were with BBB A+ certified companies. I went with Carrier brand, Main an official partner. The one quote cheaper than Main was for a lower SEER grade, and a brand with abysmal reviews. Thank you, Kelly Main & crew!
Google
I can't say enough positive things about Main! Our entire heating and cooling system was due for an overhaul. From the visit for an estimate to the post-installation follow-up, every employee was personable, respectful, and honest. They did top-notch work in a timely manner for a very, very fair price. We were able to have pipes, vents, and ductwork upgraded, plus energy-efficient machinery installed, all for the cost others quoted for only the installation of lower quality machinery. Very highly recommend working with Main.
Google
I first had Wisler come out to check my ac and they told me it was empty and I would most likely need to replace it and would cost around $16000. Main came out and fixed my system which apparently had a bad capacitor and were able to fix my system in under $500. I would highly recommend them to anyone I know. Very honest people who are looking out for your best interest.
Google
They were responsive, polite, and super knowledgeable! They also were affordable when compared with the other companies we called when we had issues with our AC. Justin came out to help us and knew exactly what the issue was right away and was able to fix it within an hour.
Google
Love supporting local small businesses, and Main Heating & Air reminds me why! They’re honest, hardworking, and have integrity. You don’t get the runaround—just great service, fair pricing, and people who stand behind their work. Found them through word of mouth glad I did and so will you.
Google
The folks at Main Heating and Air Conditioning did a great job on my gas furnace. They were able to find a part that no one else could find and installed it quickly. They also took care of some other issues with the furnace. All the work they did was excellent! I highly recommend Main Heating and Air Conditioning for any and all of your HVAC needs.
Google
Kelly and his team are great to work with. Their installations are professional, top quality and clean. The crews are respectful of you, your home and always polite. Most of all, they have your best interests at heart. They listen to your concerns, evaluate your systems and provide a service and system that fits your needs at a cost that fits your budget.
Google
Main Heating and Air Conditioning replaced our air handler in the attic and made it much more accessible. They did a great job. They are prompt, professional and honest. Kelly is great to work with.
Google
I have been a proud customer of Main's Heating & Air Conditioning for over 6 years. They are a caring, respectable, trustworthy and fair in prices to their customers. Our AC Unit started failing on us and they provided a temporary portable unit to service us until they were able to replace our whole outside and inside unit. Main NEVER disappoints!! It's very refreshing to say we are a proud customer of an upright, honest and well caring company, who genuiely care for their clients and customers. BIG THANKS to Tony, Cindy, Holly, Kevin and staff for great customer service and a job well done!!!!
Google
The gentlemen at Main Heating & AC were efficient and courteous, and made sure to explain every step of the process. I greatly appreciate their honesty and work ethic; if you want a company that will do good work at an honest price, don't hesitate to contact them!
Google
I have used Main Heating & Air at my house as well as at my business on several occasions. I cannot say enough good things about the company. The quality of their work is outstanding. The level of expertise and customer service are exceptional. I was not just sold a new unit or billed for repairs, but in each instance, Mr. Main took the time to explain in detail how the system worked and what was causing the fault. He provided options for the repair with clear explanation of the differences between the options. At no time was I left in the dark about the cost of the repairs or pressured into spending an excessive amount of money for unnecessary repairs.
Google
Kelly and his team possess expert knowledge, and their swift response is invaluable when it comes to HVAC issues. It's reassuring to know they promptly diagnose and solve problems, ensuring customers' comfort and peace of mind. I wholeheartedly recommend this company for reliable AC and heating services.
Google
Main heating and Air provided the exact service they said they would. They are nice guys and provided great service. And provided a warranty with their product. We recommend them to other families.
Google
Highly recommend Main Heating & Air. They are a true *service* company who prioritizes maintenance and repair over a full system replacement, until absolutely necessary. They're also professional, fast, and consultative. We will always be grateful to Main and to the friend who recommended them to us!
Google
The team was very professional and got me an appointment the next day after calling. The quality of the work was exceptional. The team went above and beyond what was expected. The system they installed was top of the line at an exceptional price No other company in the area was even close to the price or service. This company is the quickest on time for service exceptional quality of work best price hands down honest dependable employees
Google
Main sent two very competent and agreeable repairmen to solve our air conditioning (actually circulating fan) problem. They tried the least expensive solution first and got the system working. When that solution failed overnight, they returned the next day, performed the more expensive applicable repair, and the system is now working--and they gave us full credit for the first attempt! The repairmen, also happily took care of several other repair issues just to be nice! I think we've found our go-to HVAC company.
Google
My original furnace lasted 37 years before it died on us, and Main Heating and Air came to our rescue! Professional, courteous, knowledgeable, and paid attention to every detail! We love our new unit and the price was better than other quotes we had received, but it is the SERVICE that will keep us coming back to them. Super friendly and the BEST customer service! You will not regret choosing them....I promise!!!! Thanks Kelly and Justin for all you did for us!!! Oh, and for all the Type A women like me, they clean up after themselves and there wasn’t a speck of dust or debris left behind!!!! Means a lot!!!!
Google
I want to thank Main Heating and Air Conditioning for their quick response when my air went out. The technician was very courteous and took the time to explain everything that was wrong and the best way to fix it. I never felt like I was just being sold something I didn’t need. I really appreciate the knowledge and professionalism this company showed me. Thank you for getting us “COOL” again!!!!!
Google
Called Main due to a faulty AC unit. They were able to come over, diagnose the problem and install a new unit the next day. Very fast, professional and efficient.
Google
Kelly and his team were fantastic and saved me from making a big mistake trusting another company. They are reliable, honest, and trustworthy! These guys/gals know what GREAT customer service is and made our experience an A+++! Thank you Main team for keeping your clients first!
Google
They were very professional when I called, and set up a service appointment quickly. Even though they had to order the part for my furnace, they kept me up to date with what was happening during the process. They went over the pricing of the service thoroughly before any work was done. They really went above and beyond with the service, and I will definitely use them in the future.
Google
Kelly and his crew did a great job on installing a furnace and heat pump combination. Kelly provided good insight on the various systems available and the pros and cons of each system. After system installed he returned the following week to adjust the fan speed and make sure everything was working as designed. I thought this was a step above what other contractors would have done. The system works great and highly recommend Main Heating and A/C. They met all my expectations!
Own this business?
Claim your listing to keep your details accurate and respond to reviews.
Claim This Listing