1st. Gen Heating and Air

Found these guys when looking for a LOCAL contract. Page said they closed at 10pm and it was 945pm. Called anyway expecting to get voicemail. To my GREAT surprise they answered and were able to come out the following morning at 9am. Showed up on time and ready to fix the issue. Found the issue quickly and got the parts ordered so Monday would be quick and easy. And it was just that. Showed up at noon Monday replaced a valve recharged a little bit of refrigerant and house is cool again. I would highly recommend this small local company they are awesome!!

I’m very pleased with my furnace tune-up. Eric arrived on time and worked quickly! He charged a reasonable price to replace a part and even changed out my air filter for me. He also vacuumed up insulation that fell from my attic hatch, which I appreciated. I’d highly recommend 1st Gen Heating and Air.

Fast, reliable service. Attempted to get manufacturer to honor the warranty. Responded to our first call the same day. Repairman was informative and explained the issue, provided options and completed his work quickly and neatly. Will definitely use again when needed.

Eric and his crew were amazing! My A/C went out on Monday and one of my neighbors recommended 1st Gen. I called around 4:30pm and Eric was at my house within 15 minutes. He confirmed my A/C coil was out and explained my options. He even called to find out if it was still under warranty. On Tuesday, I told him I wanted to get the entire attic unit replaced, and on Wednesday morning they were at my house at the scheduled time ready to go! He even honored my request for the brand of unit I wanted. He warranties his work, the crew cleaned up before they left, and Eric explained everything to me throughout the process. He even showed me pictures of what was broken. Did I mention they did all this while it was pouring rain outside & COLD!?! 1st Gen's prices are also the best! Out of 3 large company quotes, Eric's price was about $2K less! Once they left, Eric registered my new system for me, ensuring my warranty was activated. Such nice guys and AMAZING customer service. I can't recommend 1st Gen Heating & Air enough! 10 outta 10. A+. 10 stars. 100%.

Our AC unit’s capacitor went out over the weekend. Called 1st Gen Monday morning and Eric came out diagnosed the issue and provided reasonably priced options. By mid morning, our house was cool again. Very respectful, thorough, and professional. I would recommend Eric and 1st Gen if you’re having any sort of AC issues.

Our unit went out on a Sunday afternoon and Eric was on site the next day to diagnose the issue. After a quick ordering of the part, the unit was running again by Tuesday afternoon. Quick, straightforward and honest throughout the entire process. Highly recommend their services

Fast Service & Great work! We needed a HVAC technician to come out after hours. Eric called under an hour and came out to service our unit. He was honest and polite he did what he could to keep us comfortable for the weekend. We did end up having to get a new unit. Eric was able to get us an estimate in a timely manner. The team did a fantastic job with installation. I highly recommend 1st. Gen Heating and Air

We just purchased our first home a month ago. Yesterday we had an electrical smell and the AC went out. We looked up HVAC. Found 1st Gen and called them due to their reviews. Eric came out within an hour and thank God found the problem and had the parts in his truck. AC back on! 🙌🏼 Reasonably priced. Would recommend.

Called 1st gen heating and air due to my ac system not cooling at my property here in waxahachie tx. Our tech Eric came out within an hour of the call and got me and family AC blowing cold again. Great from start to finish.Thanks again Eric!

It's the second time we use these company. I highly recommend. They are quick to come out and take care of things. Erick is great at what he does. He explains everything. Check them out if you ever have problems.