Bock Air Conditioning Services

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There was a part in our system that they needed to clean up. Fortunately, they didn't have to replace anything. They were able to just make some adjustments and everything worked fine. Their prompt response and the fact that they probably could have replaced the parts but they were able to take care of it without making replacements stood out to me.

Professional, knowledgeable and fair. <br />

Bock went the extra mile working with our home warranty company and with us. Excellent customer service and professional techs.

This is the 3rd time we have used Bock. The first time was in 2012. The install with the complete new system was professional and the people were awesome to deal with. We had a problem 2 summers ago in triple digits, we called to leave a message at 1030pm, Surprised, they answered the phone on a friday night at 1030pm and advised us that someone would be at our door at 8am saturday morning. So of course we called them, when we put a new system in our daughters house, then now for my moms house.

very quick and efficient.

Jheovany came right out to service my gas heater. He quickly found the problem. He checked with a supplier new my home. Since it was a Saturday they weren't open. He drove all the way back to his office and picked up the part and came back to fix my furnace. I would highly recommend Bock Services. Great service and value!

There was some concern that the system wouldn't get installed in a day. Two more installers showed up in the afternoon as there was some extra ductwork to install. Everything went very smoothly considering there were a few roadblocks that delayed them. The next day, the condensation line (water return away from the inside coils) was leaking. It made no sense to me nor to the installer that returned Saturday evening to fix it. The leak was small but troublesome. He ran a new line of 3/8 in copper and everything was good. Amazingly prompt service call on an odd situation. Very impressive effort.

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Bock installed a new AC system for us. From the initial contact they were very professional and knowledgeable. I had several install bids and Bock was middle of the road with pricing on the same 14 seer system and they could meet our installation date(a Saturday install). The install team was very professional, completed the work in a very timely manner, and cleaned up after themselves entirely. They did a great job with sealing and insulation of the plenums. The technicians are respectful, knowledgeable and did their work quickly. Lisa from the front office was very friendly with her communication with us. She was very through with the warranty registration and service follow up questions. We are very happy with their service.

They came out the day I called. Very professional and informative. It was on a Friday and came back Monday to complete the job. Had to go to Cleburne to get the parts. I would use them again.

Levi was very knowledgeable, professional, efficient and courteous.

Polite and good service

The Home Advisor web site indicated that the initial consultation for the work would be free, but we were charged $75 for the service call on top of $120 for a part and $135 for a drain clean-out, which seemed too expensive. The technician, Lee, was very courteous and professional and completed the work in a timely manner.

I Prefer this company over my home warranty contractor, I really wish that my home warranty folks would drop the contractor that they use and allow me to choose Bock instead.

Showed up within an hour after first contact.

friendly, really outgoing people. They are knowledgeable, and informative, they were prompt In reaching out to me and kept me informed on when and what they were doing. I'd definitely recommend. I had a great experience.

They really have great prices and take excellent care of you. They are an absolutely amazing company!