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HVAC Supply Store

McCombs Supply Co., Inc.

2.5(101 reviews) Lancaster, PA

About McCombs Supply Co., Inc.

McCombs Supply Co., Inc. is a family-owned and operated replacement parts supplier of OEM and aftermarket home appliance and HVAC repair parts.

Services Offered

Appliance parts salesHVAC supplieshome appliance repairwholesale partner program

Customer Reviews

Google
Excellent customer service. A part I received had a manufacturer defect out of their control, they very quickly sent me the tracking number for a brand new part they’re sending today. Their prices are very competitive, response time was …
Warren Curran
Google
First time using them….ordered a replacement part for my washer and dryer combo. They shipped it the same day and received it within 2 days. The part was correct and in working order. Will use again! Thank you!
Zachary Carter
Google
I’m really not one for leaving negative feedback but I’m hoping I can save someone else from a similar experience. …
Bradley Kraft
Google
I Ordered many times, relays, cold controls, compressors, always have what i need at a great price. A plus ! web site very easy to use and they are on ebay too. I love the ease and friendly, very helpful. they have a wide variety of items to choose from.
CHEFMART
Google
I bought a element for the bottom of my stove. And the element they sent me connected on the outside, and my stove connected in the center. So I paid for the item and the shipping and the shipping back to the company. They didn't contact me …
Joshua Carlisle
Google
Ordered a part that they said would fit. It got here fast but was the wrong part. I asked about a return which is normal thing to ask for. They said I wouldn't of installed it. How would I know you sent the wrong thing to me without …
Jennifer Berry
Google
I ordered a gas valve. They sent me the incorrect part. I paid extra for 2 day shipping. They only refund for the part and will not pay the extra for shipping. So now I have to pay triple shipping charges. Pay for the original part shipped, …
Vernon Freeman
Google
I should give them zero but they had reasonable prices online. Unfortunately I ordered the parts needed for a broken boiler during this cold winter, paid extra for shipping and did not receive the part. Not even an email advising the part was no longer in stock and would not be available for days to come. Very disappointing and aggravating.
Michael Lopez
Google
They went above and beyond to help me get the furnace part that I needed, quickly and at a good price. I definitely recommend.
Carla Noll
Google
Great price. I got two radiant stove burners for the price that other websites (including Amazon) were quoting for one. Even better, they arrived two days ahead of schedule. Since I read some negative reviews, I checked both over pretty closely before installing, and they looked great. Installed them, and everything was up and running in just a few minutes. They were drop-in replacements, and they work like new. McCombs Supply will be the first place I check next time. Order number 1012556.
Lee Shinaberger
Google
I was looking for a bathroom fan motor online and came across this store on eBay. I looked on their website and then found the part. I then called them and they confirmed it to be in stock. So I went to their store and their customer service person was extremely helpful and friendly. Only $11 for the part I needed. Extremely efficient and helpful!
Shane Fleming
Google
Ordered a craft ice maker replacement for LG fridge. Easy ordering, product shipped timely, packed well, works as advertised.
Mike Roussin
Google
When you walk in there there's a chime to let employees know that there's a customer present. After a few minutes a gentleman from the office came out and called out someone to come to the counter he eventually did however he had an attitude as though if I interrupted his day. And when asked a simple question about the product he replied he don't know he's not a technician as opposed to I'm sorry I'm not familiar with this product.
Iluminado Martinez
Google
Ordered a heating element for my Samsung dryer. The price was great with very fast shipping. However the replacement part was slightly narrower than the original so I couldn't mount it like the old part. But it does work
Mike Hoovler
Google
Service attitude is just not what it should be. Had an issue with a part received from McCombs Supply. The representative worked hard over several days to be UNHELPFUL in a way showing problematic customer service orientation. There are better places to place orders for whatever you may need.
Swooping Raptors
Google
So disappointed with McCombs Supply. Paid for fast shipping and arrived late. Parts were absolute junk. Bearing wore through shaft and Idler melted. Overpriced garbage. Poor service.
Mike DeGain
Google
Says their parts are "exact replacement parts". Part did not fit. Tried to steal half my money on the refund because "Scratches on the terminal". Bunch of frauds at McCombs Supply Co.
Geo Cde
Google
Order #995955 I ordered a COMBO dryer part set. Only received my motor 😞. Three stars because I am happy with their delivery speed and I also tested the motor which is good. But I thought the rest of my parts will be coming separately. I still haven’t received anything other than my motor. I tried calling the company several times but no one picks up the phone.
BigRig Journal
Google
I bought 4 LED lights for my Jennair refrigerator. I knew I had to replace only two of them since they were connected in a series. I had tried another source before but that order did not go through. With Mc Coms supply , they promptly shipped out the lights. We now have a fridge with lights ! Thank you for the prompt shipment.
Zulfiqar Khandwala
Google
Bought a heating element which shipped fast and that was great, but didn’t fix my oven and now I can’t return it. What kind of return policy is that. I made them aware it was unused, literally just pushed it in, didn’t work, but they still won’t accept it. Told me because they only sell new products. I work in Corporate America and have worked for smaller companies, selling new products and allocating for returns and replacements are separate departments. There’s no reason you can’t be more realistic with returns, especially if the customer is willing to pay to ship it back. It’s just good ethical customer service. You should stand behind your products. It’s ridiculous if you read before ordering that you have 30 days to return something (which is why I ordered it from you and not Amazon) but the fine print is it can’t even be opened to see that’ll fix your problem. Of course people need to reasonably test your products, it’s unused and you should happily accept them back if that’s the case. There should be a large disclaimer before purchasing if you have to reach out to customer service because all sales are final in most cases - your return policy is misleading and deceptive.
Sam Musick
Google
The way this man talked to my mother. Is horrible. It is ok. My cousins live in Hanover AND York and would really love to talk to you.
Mack Logan
Google
Chose this company because the price point was lower compared to other sellers—shipping was affordable as well. DIY dryer fix completed for just $15.84, a little elbow grease, and the help of YouTube. Will definitely purchase from here again if the need arises.
Jacob
Google
I found McCombs Supply through a search on Google for parts specifically for my refrigerators model number. I found the bins I needed very easily. Great prices and the fastest shipping around. I ordered my stuff Sunday and got them today. Already have all the shelves installed and now it's just waiting for my wife to organize the items the way she wanys them.
Stephen Hailey
Google
Horrible,. We called looking for a replacement compressor and they refused to even try to help because what we needed was out of the norm. Can you say RUDE much, Guy was a total jerk on the phone
Laurie Page

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