J Halligan & Sons

If I could rate this company at zero stars, I would, but one star is the minimum. This is probably one of the worst companies I’ve ever dealt with, very poor workmanship and even worse customer service. Our hot water heater went last year in February and we had no time to shop around so we called the number on our old tank without any research. We had a new water heater installed last year which cost us $2700. You’d think for that much money it would have been installed correctly. (I get it, we’re human, we make mistakes) but they told us our hot water would be working within an hour, by the next day, we still had no hot water and they had to come back out to fix their incorrect install, mind you, they had an attitude the whole time that they were out to fix their mistake. We went with another company this year for a regular flush and maintenance, and the other company pointed out how the expansion tank was installed incorrectly. The expansion tank is full, which it shouldn’t be, and they installed it without any support, so if the copper pipe breaks, our entire basement floods and we’re responsible for someone else’s mistake. You can see where the copper pipe is bending from the weight. When we called to j halligan and sons, the guy had an attitude over the phone about why we were getting it flushed and maintenanced in the first place. Come to find out they don’t have any insurance or warranty on their installation/work so they won’t come back and fix their mistake. Do NOT go with this company unless you feel like dealing with a headache.

Very satisfied.

We go back because of their response time, technician and price. They come out when they say they are going to come out.

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Fine. Mechanic was knowledgeable, punctual and efficient. <br />

unknown

unknown

My repair was under warranty but they properly diagnosed the problem, and were on time and reliable. <br />

They are efficient. They are good, and I guess they are reasonable. I would recommend them to others. I have been using them for twenty seven years.

They're honest, and they do great work, whether it's new installations or old units.