ENG Heating & Cooling

Very pleased with the service from ENG. From my initial phone call to the completion of the service call, everyone was pleasant and helpful. I received prompt service for a furnace concern during extremely cold weather. Mitchell was considerate and professional and did a great job taking care of the furnace and answering my questions. I highly recommend this company.

Mitchell came to our home twice this winter. Once to service our furnace and again to inspect a concern we had with our humidifier. He was extremely kind and knowledgeable and took his time to make sure everything was working properly. We know our family is in good hands with ENG!

Wow! We have a complex crown boiler For our 6000 square foot log cabin. Soft lockout code on Monday before thanksgiving. I contacted ENG Sunday evening. Was immediately advised my normal technician was out of town but the owner Doug would diagnose Monday. Monday 8am they were at my home and over the next two days. They ordered parts, got it going until they arrived and kept me informed all along the way. Anymore it seems hard to get a phone call back…. Or if you do call a human to answer. NOT at ENG. They left messages. Sent texts. Even called after hours to check if all was running as expected until the new parts arrived. Proactive and prompt communication. Excellent service and a very reasonable cost. Doug is running a top notch HVAC firm that is servicing both residential and commercial clients!!!! Trust him and his team with your business and home. They deliver even when it is a short holiday week!!

Our HVAC is under warranty. Called on Thursday afternoon and Jeff arrived on time FRIDAY a m. Heat distribution was off and needed redirected. He accomplished that and installed a new filter. Operating terrific! And Jeff was full of good ideas on keeping expense down. He was a joy to work with. Thank you.

I have been using Lagani for 30+ years and have never been disappointed. The staff (Jeff came today) has always been very courteous and professional and always takes the time to explain everything they did and why a part (if necessary) needs replaced. I highly recommend using ENG/LAGANI Heating and cooling

Did a great job installing a new furnace. I've been with this company for over 20 years and they are always reliable and professional. I highly recommend them if you need this type of service.

We just completed the HVAC fall maintenance on our units with another year of no mechanical issues. Mitchell has been servicing our home HVAC equipment with prompt, courteous and respectful expertise. Couldn't be happier with the company, service and technicians.

Had ENG out for annual furnace maintenance. Mitchell was prompt, courteous, and was very professional. We have been using them for years and will continue to do so in the future!

Mitchell came to my home to service my furnace and a/c unit. He was very polite and found a few issues that needed attention. He was clean, and also cleaned things when he finished. I’ll ask that he come next year to do the same inspection/service.

We were having issues with our A/C unit and called ENG heating. They were able to come out in less than 24 hours and fix our issue. Mitchell was professional, knowledgeable and very honest. We will definitely be using ENG in the future. Thank you to the whole crew at ENG.

Mitchell was very professional and informative! We have used this company for many years for furnace install, repair, and checkups. They have always been trustworthy and reliable.

Furnace was working sporadically. Mitchell came out and found the issue quickly. He was professional and even helped me save a little money with the maintenance agreement.

Mitchell was very professional, knowledgeable and friendly! On a routine maintenance visit today he took time to explain the need for an AC replacement part as well as answering other service-related questions. We have had our heating and air conditioning needs serviced first by Lagani Heating & Air Conditioning, and then following the merger with ENG Heating and Air Conditioning, for a total of 13 years. We have always received exceptional service and never had a complaint. We would highly recommended this company!

I have a new heating & cooling system purchased and installed by ENG Heating & Cooling. When I turned on my air conditioner this year, my Nest thermostat suddenly stopped working. I called and Mitchell came out the next day. He was so knowledgeable and knew exactly what the problem was. He was polite, respectful and even wore shoe covers to protect my carpet! I am very thankful that Mitchell was so quick and efficient. I highly recommend ENG Heating and Cooling!

I had both my air conditioner and furnace replaced by ENG yesterday and I had an excellent experience. Todd and Brad worked all day with efficiency and professionalism. They did the job in the time period described and put everything back in its place once they were finished Todd explained everything I needed to know about the new equipment and left us feeling confident that they are good service would continue if needed in the future.

Mitchell did a great job for us. He was on time and upbeat and quickly went to work to analyze our problem. He was thorough in his explanation of the problem and fortunately it did not turn out to be a major overhaul. I will definitely use ENG for future work and hope Mitchell will return as our repair person.

Our AC suddenly stopped and Mitchell was dispatched by Mary Ann to our Akron home within two hours. He assessed four problem areas that needed new parts due to a storm surge. He was professional and very reassuring. His final bill was even a few dollars less than the original estimate despite the fact he left to go buy needed parts. Mitchell saved the day right before the Fourth of July weekend with extra family already on their way! So thankful!

ENG gave us exceptional service! Our installers Brad and Todd were polite and professional; they worked very hard and did a great job. Marianne in the office was very helpful, as well. Thanks to all!

Mitchell was exception in a recent call to our home. He took his time to thoroughly troubleshoot our AC issues, then presented and explained our options with great detail and ease. This made our decision-making process much easier to evaluate and finalize . Thank you Mitchell for prompt, professional service.

Mitchell serviced furnace and tankless water heater. He was professional, helpful and knowledgeable. Highly recommend.

Doug and John the owners are amazing...hottest day of year Doug came out and did everything he could to get AC up and running unfortunately, the motor was gone by 1145 that day. We had John out here giving us. Estimate on the furnace and the air conditioner unit. The very next day, which is Tuesday today, they were out here at 7:45 in the morning. The guys were gone by 130. We were up and running. The most courtest night's guys you could imagine 🥰

New customer system review. Mitchell was very professional and did a great job ... full review of all systems with a full explanation and plan for follow up.

I would like to thank John Lagani and everyone involved with my services through the years. From phone calls to installation, service has been exceptional. Special thanks to Brad and Todd for installing my new central air. These two young men were prompt, courteous and professional.

Just had our annual furnace check up. Mitchell was on time, very knowledgable and great to work with.