About Air Pro Experts
Air Pro Experts offers professional HVAC installation, repair, and maintenance in Lenoir, NC
Services Offered
HVAC installationrepairmaintenanceheating and cooling solutionsductless mini-split installationssystem replacementsroutine tune-upsemergency breakdowns
Customer Reviews
Google
Donnie did an amazing job with our HVAC system. Our AC unit went out. He showed up the same day and had us nice and cool in no time. He’s very knowledgeable and his rates are very reasonable. He cares about his customers which is hard to find these days.
Google
Donnie went the extra mile to be sure the job was done completely! Would highly recommend Air Pro Experts!
Google
Great service they were there when I needed them the most came to my home with in an hour of my call Donnie is great at what he does
Google
I have to give the biggest shout out to Air Pro for fixing our ducts under our house!!!!! I did a lot of research finding someone to do our work and we are so glad we found them. They went beyond our expectations!!!! Very trust worthy, very reliable and pricing is right on!!! If you need someone who does excellent work on heat and air , I promise you, you won’t go wrong!!! We really appreciate everything they have done for us!!!! I don’t do a lot of reviews, but I had to for Air Pro!!!!
Google
Donnie knocked out a new heat pump system and some other repairs in no time! Very professional. We have a new baby due in a few days and he made sure our house will be comfy! On time, trustworthy, professional, courteous. Can't say enough good things! 5 stars!
Google
Big shout out to this guy! He comes to our rescue time and time again. He’s knowledgeable, responsive, efficient and reasonable. He stays till the job is finished. I can’t say enough about this young man. I highly recommend his company.
Google
I heard a “pop” and smelled ozone. Fan motor burned out. Donnie was here in two hours. Jury rigged the system to work until he was able to get a replacement unit. Replaced burned out motherboard as well. Fast and efficient.
Google
I was so pleased with Air Pro Experts...He came on time and told me what was wrong and what it would cost before fixing it..Honest and reliable person..I won't hesitate to call him again if needed..
Google
This company is awesome. Showed up on time and pricing was great. Will definitely be calling this company back for all my Heat/Air needs. Thank you.
Google
donald and his crew were very prompt and professional and will always call them in the future if in need them and for my seasonal checkups thanks again air pros
Google
I had him come out and look at my unit and he didn't try to make me spend a fortune. He told me exactly what was wrong. I strongly recommend
Google
Great work decent prices
Google
Excellent service was very through
Google
Outstanding customer service. Went above and beyond to provide professional service when our heat pump went down. Highly recommend these guys for all you HVAC needs.
HomeAdvisor
Creative solution to installation issue
HomeAdvisor
TL;dr: avoid this company if you value your time and money. We struggled with this company for over a week to get what should?ve been a very basic A/C repair completed. It took three separate visits just to diagnose the issue and then get a part ordered. On the FOURTH visit, after being without A/C for over a week, the repair person came out to our house. He spent three hours preparing the system for the new part. Then he realized the part that had been ordered wasn?t even the right one and that he would need to put in yet another order for the correct one and come back in ANOTHER two days. We canceled the appointment and immediately started calling other A/C repair companies. Air ?Experts? are grossly incompetent and have poor communication within the company. Avoid this company like the plague.
HomeAdvisor
Excellent and professional folks. Very courteous
HomeAdvisor
Everything went as planned and was done on schedule
HomeAdvisor
Very impressed with speed, quality and price.
HomeAdvisor
The Air Experts technician, Allen, arrived right on time for our semi-annual system check appointment. Everything was fine except the filter. No hard sale. No unneeded parts or repairs. Such a relief compared to other companies I dealt with in the past. I am grateful to Air Experts for this level of 5-star customer service.
HomeAdvisor
Gabel Smith is very professional with a very nice personality. I feel good that he performed an excellent job with my furnace checkup.
HomeAdvisor
Peter and RJ worked efficiently right from the start. They removed the old tankless water heater and mounted the new one. Then, modified and replaced the old gas and water pipes and fittings as necessary to connect the new unit. They were in and out in about 4hrs with no major issues. They did have one minor issue with the outdoor exhaust housing not fitting but performed a work-around to insure the unit would work properly while waiting for the replacement part to come in. When it arrived, roughly a week later, Peter came right out and installed the hood. The technicians were a good team, polite and personable and I was pleased with the finished installation.
HomeAdvisor
Trent with Air Experts was professional and explained everything clearly. I highly recommend him when you need a hvac technician.
HomeAdvisor
Luis was wonderful. He was prompt, professional, courteous. He kept us apprised of the progress.
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