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Commercial HVAC

5 Star Plumbing Heating & Air

4.9(101 reviews) Sauk Rapids, MN

About 5 Star Plumbing Heating & Air

Commercial plumbing, heating, and air services provider for multi-family housing and commercial properties in Central Minnesota.

Services Offered

24/7 Emergency ServiceComprehensive Repairs and ReplacementsProfessional Installations and RenovationsInspections and Service AgreementsMulti-Family Housing & Commercial Property ServicesDrain cleaningSewer line installationWater heating system installationCommercial kitchen and bathroom updates

Customer Reviews

Google
I needed a water heater installed because mine sprung a leak, and it was old! They were here on Monday morning by 8am and completely installed by around 9:30. Great service. I highly recommend 5 Star Plumbing and Heating!!
Brenda Olness
Google
Had my oil burning furnace go out this weekend and couldn’t find anyone …. Until I got Justin on the phone , he was amazing helped me diagnose my problem over the phone . And he did it at no charge ! People this company is the real deal!
Michael Frid
Google
Very professional, knowledgeable and on-time service. We had several projects done in one visit, the cost was very reasonable and we were extremely pleased with the quality of service provided by our technician. We have finally found our forever company for plumbing and HVAC services!!!! Thank you 5 Star, if I could rate you 10 stars, I would!!!
Barb Cooney
Google
Amazing, compassionate company and service providers. Came out fast after hours and helped my elderly mother. Highly recommend and will definitely use again.
Jasmine Latterell
Google
Dave is a very helpful guy. Super easy to chat with and get along with. Helped me out a lot with my hvac issues and problems. Thank you!
Brandon Janey
Google
I had a fantastic experience with 5 Star Plumbing and HVAC. From the start, Justin was incredibly professional—he came over promptly, walked me through all of my options, and provided clear, detailed quotes. He made what felt like an overwhelming decision feel manageable by breaking everything down and answering all my questions. Scheduling the installation was quick and effortless, and the technicians, Jeremy and Cameron, showed up right on time. They worked diligently and with great care, even in extreme heat and humidity. I truly appreciated their dedication and professionalism. This was a major financial investment for me, and I’m so grateful to 5 Star for making the entire process smooth and stress-free. They didn’t just offer the best pricing—they also delivered outstanding customer service. They blew the competition out of the water, and I wouldn’t hesitate to recommend them to anyone.
Barbara Eaton
Google
5 Star came out to fix several problems with my townhome this morning. Brian was very knowledgeable, friendly and professional; all at a very reasonable cost. I highly recommend their services!
DrC
Google
I have quite a list of electrical repairs and have really struggled to get contractors to work within my budget to knock them out. 5 Star came out and knocked out a chunk of my list very professionally and politely. They know their industry and I am looking forward to having them back to complete my list as I can. Thank you!!!
Kimberly Brown
Google
I have used 5 Star to many things in the last few years. They installed my new dishwasher, they fixed my toilets several times, and maintained my furnace and replaced hardware in my showers and can say the many people who have come have been highly professional, easy to book appointments, they show up on time or early with great communication about issues and costs before doing work. Would recommend them to anyone.
Jessica Nguyen
Google
Highly skilled and knowledgable! Fast and friendly service, Most affordable hvac company in Minnesota!
Randy W
Google
I would like to thank 5 Star Plumbing, Heating and Air for doing an amazing job with the new central air unit that they installed! They redid some ductwork and put in a new AC unit and I cannot believe the difference! Big improvement on efficiency, coolness, and the air flow! Thank you for going above and beyond! I am one super satisfied customer! Highly recommend you call them for all of your plumbing, heating, ac, and electrical needs! You won't be disappointed! Friendly, knowledgeable, and professional from the office staff to the techs! Thank you 5 Star Services!!
Lisa Svobodny
Google
5 STAR def lived up to its name this weekend. In the mid of 93degree heat my a/c was not operating properly and walked into my furnace/laundry room to a soaked floor. After explaining to Jeremy what was happening he chose to troubleshoot and walk me thru the steps to correct the issue and get my a/c back functioning. Jeremy’s customer service is top notch- many places would have jumped at the chance to charge $$$ to inspect and correct the issue however Jeremy opted to save me $250-300 for what would have been a 15 min service call/fix. I’ll def be using them again if the need arises! ⭐️⭐️⭐️⭐️⭐️
stacey sorvari
Google
Had a furnace emergency and called 5 Star Plumbing, Heating, and Air after calling 3 other places closer to us with no help. So thankful they were willing to come out within the hour to help. Justin was kind, efficient, and knowledgeable! He fixed our problem in a timely manner and showed us some tips and tricks along the way. Definitely recommend!
Melissa Tyo
Google
Justin came out within 2 hours on 07/05/25 when we lost our A/C. My granddaughter has 3 children under 5 (one under 2 with medical issues) we were cooling off in no time. I use them for all my houses. Great customer service...that's why!
Kathy Adams
Google
Justin, and his team did an excellent job at getting our AC replaced quickly, cleanly, and for a great price. They also informed me that there was a rebate available for me through Xcel. They clearly go above and beyond for their customers, will be using them moving forward for any plumbing and HVAC needs.
Sander Anderson
Google
What amazing customer service and professionalism, not to mention great pricing as well as fast installation. 5 Star Plumbing and Heating really goes above and beyond. Thank you so very much for keeping us warm this winter!
Katie Nystrom
Google
Matt and his team are amazing! Back in December 2016 our furnace went out - just 6 months after we moved to the area. It also happened to be 2 months after our wedding and we didn't really have the reserve funds for a new furnace. Not only did 5 Star promptly (within 72 hours) get a new furnace installed for us, they willingly figured out a payment plan for us. Fast forward 4 years, we immediately went to them when we needed a new water heater. The water heater was installed in May 2020 and then started acting up the end of November 2020. Two different guys came out over the course of 5 days to figure out why the pilot light wouldn't stay lit. After their multiple trips and still not consistently having hot water, they simply decided to replace the water heater entirely. All of this is to just to say that 13/10 we would recommend 5 Star Plumbing Heating & Air. Everyone we've ever worked with has been professional, courteous, and willing to answer all of our questions and address any concerns we have. Not to mention prompt both in returning calls, scheduling appointments, and arriving for said appointments. Really can't stress enough how great this company is. We will 100% be calling them when it's time to update our AC unit.
Kim Hewelt
Google
My old AC and furnace couldn’t keep up with its demand and I needed to replace it. The people at 5 star were able to help me out quickly and get everything replaced. The day before my install my water heater started leaking and they were able to replace that too. The quality of work their employees do and their customer service is excellent and highly recommended. There is a reason they are called 5 star.
Brent B
Google
Our water heater kept going out due to high humidity in our basement. 5-Star heating and air gave up recommendations on how to get rid of that humidity with a dehumidifier. However, before that it broke 3xs- They came out within the hour of us calling them- EVERYONE was so accommodating, they suggested that we get the replacement parts from the distributor and those were under warranty- so was some of the labor and they explained how to figure that out as well. I have never had such pleasure working with any company the way I did with them. Their prices even at the emergency rate was beyond affordable and we are so thankful we got referred to 5-star heating and air. 5-STARS!!!!!!!!!!
Eleana Marie Garcia
Google
These guys were AWESOME!! From the first phone call, we could tell we were dealing with the right people. On time, courteous, clean, efficient, knowledgeable, and best of all reasonable pricing. We had another outfit out there that wanted an astronomical amount for furnace only! 5 STAR came in with a bid at about 65% of the other guys bid, and that was with A/C as well!! Very impressed! This is a one stop shop, no need for anyone else! :) Thanks Again 5 STAR!!!
Gretchen Gutz
Google
The customer service is 5 star. Dave is incredible to work with. I had an electrical issue with my air conditioner. He helped pay to have it fixed. Asked questions and then sent people to take care of the problem with in an hour. Polite, professional. Cleaned up completely after. Pricing was excellent. I got twice the appliance then any other quote, for very little extra money. I highly recommend this company.
Cyndy Chancellor
Google
I received a referral from a friend about 5 Star. My furnace went out a few days before Christmas, we were able to use it yet, but needed a new one as soon as possible. I spoke with Dave, the owner, he took my information, gave me an estimate, and scheduled it for this past Monday. Andy, Don and Jordan showed up before the 10 am appointment, installed my new furnace, and A/C condenser. The guys were professional and conscious of our concerns. System was up and running Monday afternoon! Highly recommend this team!
Scott Neitzke
Google
The customer service from 5 star plumbing and heating is absolutely amazing. 5 star installed my water heater/boiler and more recently my furnace. They always make my family a high priority. When the house became cold due to a failing furnace, Dave sent his crew immediatly to address the problem finding a carbon monoxide issue. He provided us with portable electric heaters until he could get the furnace ordered and installed the next day. Not only are they prompt but the crew are highly skilled and know their trade well. Curtis is by far one of the best technicians you will ever know. Their prices are fair and reasonable and they will be there when they tell you. I would highly recommend their service.
Steve Karel
Google
Fantastic work & even better than fantastic people to work with. David & his employees are wonderful! Very professional & extremely talented at their jobs. We were in a bind because our a/c went out during the hottest week of the year. Not only did they work us in as soon as possible, they also loaned us a portable a/c unit to help us through until they could get there. I would absolutely recommend them above all others & will definitely be calling on them again as we work on our remodel.
Allison Peterson

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