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Residential HVAC
ITS Home Services
VerifiedEstablished · 40 yrs
5.0(29 reviews)•Residential•Serving Westfield, MA
EPAEnergy StarFully LicensedLicensed And InsuredNCILicense #4784
Locally owned and operated provider of professional HVAC, plumbing, and electrical services for residential customers in Hampden County, MA.
ITS Home Services is a residential HVAC contractor based in Westfield, MA. Services listed include HVAC installation, HVAC maintenance, HVAC repair and furnace installation. 40 years in business, emergency service available and licence #4784.
40
Years in Business
Yes
Emergency Service
Available
Financing Available
Westfield, MA
Service Area
Services Offered
HVAC installation
HVAC maintenance
HVAC repair
furnace installationair conditioner installationheat pump installationindoor air quality system installationleak detection
clog removal
outlet installation
switch installation
Customer Sentiment Summary
Strengths
- Conduct on site is the headline: 9 of 25 reviewers describe the crew as professional, courteous and respectful of their home.
- Technical depth stands out: 7 reviewers credit the crew with a correct diagnosis and a clean repair.
- Technicians turn up inside the booked window, something 6 reviewers went out of their way to note.
- No hard sell: 4 reviewers describe upfront quotes that matched the final invoice.
Areas to Watch
- No complaint recurs across the 25 reviews analysed, which is consistent with the 5.0-star average — but a clean record is not the same as a long one.
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FAQ
Contact Our TeamFrequently Asked Questions
Have another question? Our team is here to help.
ITS Home Services lists HVAC installation, HVAC maintenance, HVAC repair, furnace installation, air conditioner installation and heat pump installation. Contact them to confirm they handle your specific job.
ITS Home Services is based in Westfield, MA.
Yes, ITS Home Services lists emergency service. Call them directly for urgent heating or cooling repairs.
ITS Home Services lists licence number 4784. You can confirm it is current with the Massachusetts contractor licensing board.
Use the call button, website link or contact details on this page to reach the company directly.
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