Conduct on site is the headline: 11 of 28 reviewers describe the crew as professional, courteous and respectful of their home.
Diagnosis and workmanship carry the reviews — 10 of 28 reviewers say the technician found the real fault and fixed it properly the first time.
6 reviewers describe the technicians as personable and pleasant to deal with.

Areas to Watch

No complaint recurs across the 28 reviews analysed, which is consistent with the 4.7-star average — but a clean record is not the same as a long one.

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Customer Sentiment Summary

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