Areguin Heating & Cooling

Got two different explanations of what was wrong with our furnace and told we just needed a new one because it was old and broken and could not be fixed. We got a second place to check it out and they fixed the High Limit Switch for $400. Works great now. I felt like they didn't look or want to fix our furnace. Just saw the age and figured we'd be quick buck saying a new one was needed.

Adam and crew were a great help. Just had a new AC unit installed last year through Affordable heating and cooling, started having issues with it after a storm came through. I called up Affordable multiple times and left a voicemail, waited for days and they never got back to me. I called Areguin this morning when they opened and they were at my house and ready to work by 2:30. Had me up and running within 45 minutes. Their work was much appreciated especially during a heat advisory. Thank you!!

Very nice and friendly young man came this morning and replaced circuit board on furnace, very knowledgeable, taught me a couple things. Highly recommend.

Fantastic job installing our new central air unit and new air ducts. Very professional, polite and all around wonderful experience with them. We will relay on Areguin, again for any and all heating and cooling needs for our home. Highly recommend.

Normally I don’t even say anything about businesses that I had poor service with but this is ridiculous and dont want anyone to go through this too. I highly DONT recommend using Areguin Heating and Cooling. We called and asked for a QUOTE. When they showed up a few days later (which we were understanding about the wait with it being summer and lots of units needing work) it was 2 guys. They called my husband Cory saying they were 10-15 minutes away, Cory went outside to wait for them, but then they ended up sitting in their truck for another 10 minutes and got out laughing. One was an older guy who didn’t speak any English at all and a younger guy who hardly spoke English. Which wouldn’t be much of an issue either but it gets worse. Cory took the younger guy down to the basement to check out the furnace, the kid couldn’t even figure out how to get the lid off of it and kept tapping it. So then Cory took the lid off and showed him that the filter was brand new and then Cory put it back and put the lid back on. Then they go outside to the unit. The two guys talk to each other (just talking and laughing in Spanish not communicating with Cory at all) and went to their truck, got a part, and started working on our unit. When Cory asked what they were replacing and what it was going to cost (again, no quote was given and we weren’t even told what they were doing before they started working on it.) the kid told Cory that they don’t do numbers and then kept tapping his head saying “English is hard” and finally said it was a capacitor and said the one that was in our unit was a 5.0 and literally said they replaced it with a 7.5 because it would do better at cooling our house off. Then they literally just left. Didn’t check to make sure anything worked or anything. Just left. After they left we turned our unit back on, and the fan was going the wrong way and the unit was making weird noises that it never made before. After an hour we realized the temperature in our house was just rising. Cory went to check on the unit and it was extremely loud and the fan was spinning weird and slow. Then Cory came back in and checked the thermostat and it was blinking at him. So he turned the central air off using the thermostat. Then when he went to turn it back on, it wouldnt turn on. So Cory went down to the basement to check the breaker and saw it had blown and turned it back on just for it to blow again after not even a minute of him messing with it. And it just kept blowing every time he tried to turn it on so we left it off and called. Cory called a total of 10 times. Called twice the day of, July 10th, and then called right away at 8am when they opened and it took him called 4 times in a row to get an answer. So he told the lady on the phone everything and she said the owner was out in the field working so he would call when he could. Then we figured out the motor was blown in our unit. So Cory called again and they literally ignored his calls and sent him straight to voicemail until he called from my phone. Then the lady answered. He asked her if she had gotten ahold of him yet and she said she hadn’t tried contacting him yet. So Cory told her that were pretty sure our motor is now blown after they worked on it and that we needed him to call us. She then said she would try again. (After saying she hadn’t tried to contact him yet) this was after hours of waiting. Then after a bit Cory text the number saying that if we don’t get any kind of response that we will contact the better business bureau and contacting who we need to for the Iowa Homeowner Protective Act. Literally finally got a call back minutes after sending that text from the owner, who then proceeded to tell Cory that they couldn’t of caused that and for us to give the younger guy a break because he was 2 weeks new. Like what? We are paying for a service to be done and to be done right. If they don’t know what they are doing they shouldn’t even be out working! Then tried saying that they would replace our motor for $600something (continues on husbands review)

(Continuing off my wife’s review) and said we should just get a new unit because ours is old, said it was 2 centuries old. Even though when Cory bought the house, he paid for 3 inspections for the house and they told him it was 5 years old, so now it’s only 7 years old, so that’s not true. Even the guy who came, not last year but the year before, through the same company, said it was a fairly new unit and was in good shape. So not only are they not admitting to anything they did wrong, the owner never even bothered to come look at the work the other kid did and is just taking the kids word for it on everything. Including the age of our unit. So yeah. Definitely do NOT recommend.

These guys came about 40 min after calling them after our furnace went out. (We live 30 min away.) They went down took some measurements and then looked for a unit that would work. Guy came back in with a price that was cheaper than we were expecting and we ordered it. He went and picked it up that day and two days later they installed it. They were quick and they even swept over by where they worked. The guys were friendly, quiet, and informative. They let us know the steps they were taking and we truly would use them again. They helped why we were in a pinch and I will highly recommend them to anyone. Thank you so much Areguin!

Our 39 year old central air finally died on us right when this late September heat wave hit. One of their guys came out that day to take a look at it and, of course, we needed to get a whole new set up. They came the very next day and worked all day to get it installed for us. We are so impressed by their quick response and the professionalism of their team. And I think they charged a very reasonable price. I highly recommend them!

I absolutely love my new furnance and air conditioning unit that was installed this week. Their quality of work is excellent. Very professional. I highly recommend using Areguin for any heating or cooling needs you have.

We had service today and was a true pleasure. Ivan and his partner were very knowledgeable and polite. Pricing was extremely good for the services they provided. Highly recommend.

Stellar customer service! Reliable, affordable, and has taken great care of my family. Adan and his crew are great.

I called Areguin at 10:00 am when my furnace quit. An hour later they had someone here. By 11:25 am he had replaced the defective part and had the heat going again. The technician was polite and experienced. I highly recommend them.

Highly recommend Areguin. Called Thursday that our furnace finally quit working. Received a quote, Friday morning they were here to replace it. Greatly appreciate they’re fast and efficient service plus the pricing. Thanks Areguin crew.

Had an AC emergency & they were quick to respond. It turned out to be a relatively minor fix and I am beyond grateful they were able to repair our unit with such short notice. Very friendly, knowledgeable, and easy to talk to. Would recommend them over and over without hesitation!

Our furnace stopped working some time while we were at work this last week and we were told good things about this company and trusted that we were in good hands. The guy came out and tested every which way to see if he could repair it. Unfortunately our furnace was old and they just don't make parts for it any more. We knew eventually we'd need to replace it so why not go with a much more efficient one. We are also adding central air to our home and they put everything in place to do that in the next couple months. The guys who came out to tear out the old furnace and install the new one were all very nice and helpful. They did the job quickly and the price was more than fair. I will definitely be calling them for future needs.

Top notch service. I highly recommend Adam and his crew. We have used him several times. They are prompt and professional. I recommend them 100%. Call them for your needs today!!

I contacted Areguin Heating and Cooling for an AC install. They responded and scheduled me very quickly. They also showed up right on time, didn’t have to wait or call them. They did a great job installing my AC unit, it didn’t take them long.The nicest thing is that they gave me warranty on the unit!

Great folks. Very easy to work with, they brought some life back into my very old central air unit. A good service job, they showed me photos of the interior before they began work, amazing. Recommended.

Their guys came out today and got our AC working fairly quickly and were friendly. 10/10 recommend!

Probably one the best experiences I’ve ever had with heating and cooling place. They put in work and hours to make sure the job is being done professionally and done right! These guys deserve a bonus that’s for sure. Please anyone that needs work done please refer to these guys. Thank you again!

Relocated furnace and replaced duct system. We are very satisfied with the results. The employees are really professional and take pride in their work. Reasonable prices for good quality work.

I have breathing problems and my central air unit went out when Temps hit the 90s, not only did they come right out, but moved his guys around so they could install right away! I highly recommend this company!

They were able to sneak us in on a busy day when our AC was not working and they did wonderful work. Junior was wonderful to work with and answered all our questions and got our AC working quickly. Thank you so much!!

They installed a furnace in a house for me and did an excellent job. Adan and team take pride in the work they do, I would recommend them for any heating and cooling needs.