Timberline Mechanical

My experience with Timberline has been extremely disappointing and I do not recommend them. They installed a Navien boiler in my condo. Just days after the installation, it already had an error code. I've had a multitude of error codes persisting for years, despite dozens of visits from their technicians. As a homeowner, this process has been extremely stressful and I strongly warn others against hiring this company.

We contacted Timberline Mechanical yesterday afternoon. Emily was extremely friendly, and set us up for next day, early morning maintenance and repairs. Nick Norrod was very personable, prompt, knowledgeable, and was able to repair our commercial AC unit within two hours of arriving! He even had to leave/ come back with the part needed!! Thank you Timberline Mechanical!! You saved our butts during this hot summer heat!!! Sincerely, Melinda E. Personal Benefit Financial

Got a second opinion and caught them committing fraud at worst or incompetence at best. Advised we needed a new blower and wanted over 2k for it, turns out it was an issue with the new electrical board and just need a different fuse. Got fixed for less than 10% of the Timberline quote, border line theft in my opinion. STAY AWAY!

Timberline has been great to work with while installing the necessary components to implement a fume hood into my lab. They were responsive, timely and performed quality work that ensured we had an operational lab in a short span of time- I'm very impressed! Most of my interactions have been with Sarah F, who has been incredibly mindful and knowledgeable along this whole process. Whenever I have reached out with questions or inquiries she has been quick, thorough & accommodating; even going so far as to coordinate with other vendors to ensure the project gets completed in a timely manner. I look forward to working with Sarah and the Timberline crew again in the future.

I want to thank Timberline for helping us out with our home in Boulder. They went the extra mile to fix a baseboard heater in our home. I want to thank Emily, Jose and the rest of the team for their help. Everytime I spoke to Emily she kind and professional. Great company.

Timberline Mechanical saved our closing! After our hot-water heater failed, while under contract, Timberline came to the rescue. With expertise on our complicated and interconnected heating system, they quickly got the job started and walked us smoothly through the process. They took the stress out of what could have been a closing nightmare. Every Timberline rep was professional and personable. Throughout the process, Sarah Flores was the best communicator we have ever worked with for any repair service job, ever!

I work at GoldStar and walking in this morning to a warm building feels amazing! We called around to different heating companies and Sarah at Timberline Mechanical System LLC was the first one to bring a solution to the table within 24 hours!!! We are incredibly thankful that we can continue to provide services to our clients this week. THANK YOU SARAH!!!!

What an amazing bunch of humans to work with at Timberline Mechanical. The speed, quality and diligence they displayed are unmatched in this industry. We had pipes burst that took out the furnace. From the first phone call until the job was done was 12 hours. Heroes in my eyes. Thank you Again!

Timberline is reliable, which is totally what you want with heating ! Our HOA puts its trust in Timberline and this is rewarded. You can tell that the staff are a precise, well-trained, good-to-work-with team. Chris

Timberline came through and helped us when no one could find a solution to get one of our heating units going again. A major thank you to Sarah Flores!! She went above and beyond to help us find solutions and set us up for success in the future. Sarah reviewed all the information we had and got us the correct vendors and technicians to help us. Between Sarah and Scott, their technician, we had heat running again before the end of the day on Friday. Thanks again!!

Timberline doesn't care about treating their clients well. Everyone has an attitude of "it's not my problem". We paid hundreds of dollars for a complete HVAC service and inspection earlier this summer. They decided to only service the AC, and when our humidifier needed servicing 3 months later they charged us all over again! I don't mind paying for parts, but paying multiple service call fees because they couldn't be bothered is a terrible way to run a business. Oh, and I almost forgot. They charged us $329 for a $100 part. Not happy. Spreading the word. On a positive note, the tech named Chris is quite good. I just wish he worked for a better and more honest company.

They charged us a shocking $1100 (without any heads up) just to spend a couple of hours doing a simple diagnosis and walking through a 800sf commercial property. Genuinely terrible. Wouldn't go back to them ever.

Had Timberline Mechanical install a Mini Slip System in my Business Office. Timberline Mechanical handled everything from the Special Work Permit, the electrical, custom installation and everything. Before I decided to go with Timberline I was considering various options including using different contractors to accomplish the install. Boy am I glad I just went with Timberline. Smooth install from start to finish and problems with the inspection to satisfy the permit. It has now been almost 3 years and my Mini - Slip System is working just like the day they installed it- perfect, quiet efficient, and icy-cold for hot days and toasty warm when I need a little heat in the office when it is cold outside. Hands down Timberline did an amazing job, and in the end absolutely was the very best choice. Just tickled pink and I am sure you will too if you call. Special thanks to JOHN and the whole crew at Timberline Mechanical.

OMG!!!!!!!!!!! My business has working heat!!! And it's all because of SARAH FLORES @Timberline Mechanical!!! We have been going through some heat trouble and multiple companies have been out to look at our system's, and no solution was found, until Sarah and her team looked and HOORAH!! THANK YOU SO MUCH!!!!! GOLDSTAR THANKS YOU!!!

Hands down the best HVAC company around. Being in Property Management I have worked with almost everyone else, and stopped using other companies. Timberline always takes great care of anything furnace, AC, and boiler related. They service and replace. Their techs and staff a great to work with and very thorough. Everyone there is a pro - John, Teresa, Chris, the other Chris and more. I highly recommend Timberline.

These guys are absolutely wonderful to work with! Our heater wasn't working the other morning, and they fixed it in a timely manner. It works perfectly now. The technicians are knowledgeable, thorough, and explain what they are doing to get the job done. You will be hard pressed to find a better HVAC company to work with. They are honest, fairly priced and on time.

Our Timberline HVAC technician has excellent knowledge of HVAC systems and knows the equipment on our property well. My overall experience with Timberline Mechanical is Excellent! I recently called our tech Mike Sanchez about an issue. He was available to schedule a repair the next day and was completed with the project within two days. That's great timing considering he removed and replaced 30' of pipe and fit it into the existing piping on our property. After he was finished the area that he worked on looks professional and best of all, not leaking. Mike gives me detailed information about what he does and why so I can pass it on to my HOA board of directors. He is always friendly and approachable. We have a great working relationship. He calls me when he is finished with repairs so that I am comfortable and satisfied with the job. A+

We have called Timberline to our residence for an AC install and once again years later for a leaking AC unit. Both times we had issues with the techs not wanting to do the job and just half a**ing their way through it. The last job we had a tech out to repair a leaking coil box, he looked at the unit for 3 min put a level on it and told me it was leaking because it was out of level. Then I was told he would need a second tech to come to meet him so they could lift and strap the unit up. I told him if that's all the problem was that I had no issue fixing it myself instead of waiting for another tech or a new appointment another day. We were charged $112 for these 10mins. We leveled up the unit only to find that it now leaks out of BOTH sides. There FIX was not a fix at all and they will not come out to do a true repair estimate because they said I declined the first one. DON'T call these guys!

Brilliant service. My AC stopped working and two other companies mis-diagnosed it. They said it had a broken TXV valve and they couldn't find the part to replace it. After two weeks of misery at height of summer, I had Clayton from Timberline come, who said there was nothing wrong with the TXV. The conditioning unit had almost no refrigerant in it. he filled it, and the unit started working! The TXV valve performed perfectly. He was friendly, courteous, knowledgable--he knew what he was doing. Don't think twice - hire Clayton and this company for AC problems.

Similar to other posts: Poor customer service, extremely high prices. Was charged over 800 dollars to get my AC to run on a schedule that fits with my business hours of operation. After the schedule was set, it wasn't running correctly and heating in some rooms while cooling in others. I was then charged again for them to come correct the problem, then offered a "deal" for them to come look at it for free. Extremely upset, frustrated, and disappointed that such a business exists.

Had an emergency and nobody else could come for days, they came in hours because they have many techs...Chris was fast, efficient and figured out the problem quickly and fixed it and prevented our pipes from freezing. HIGHLY RECOMMEND...they emailed the order and the receipt and communicated with us along the way. SUPERB SERVICE>

Sarah Flores was so helpful when our HVAC system had problems! Both the staff and clients at Goldstar are so appreciative!

I work at Goldstar Learning options and being able to walk into a cozy warm building this morning was incredible! All thanks to Sarah Flores for her hard work to make it happen!

I had a control box failure on my hot water heater, Timbeline sent Mike and he was super. Found the fairly rare part in-state and got it installed quickly. Very knowledgeable person on HVAC.