Arctic Air Conditioning & Heating

Cesar the owner never returns calls and never takes the time to solve your problem. All he cares is to get your money and disappear. He has people working for him who are very unprofessional and useless. Please be careful when doing business with this company .... You will regret it.

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Very good service, on time and they get the job done. Prices are as expected, you pay for what you get!!

They were not supposed to take my old unit but they took it for the copper and when I stopped them from taking my furnace, they returned it but without the copper. When I complained they kept telling me that they would recompense us but we made numerous phone calls and they never did. The value of the copper they took was about 450.00.

This was the second inspection that I received. <br /> Artic Air was a lot more thorough than the first person.  I got the same answer from both.  I need a new larger unit. <br /> Arctic Air was the least expensive of the two estimates that I got. <br />

It didn't go well at all.  They came out twice and never fixed the problewm.  I ended up doing the work myself. <br />

We had purchased a compressor for one of our air conditioners and Arctic Air installed it and they bypassed a reversing valve on another unit.  On the work order they put the cost would be $3760.00  When I got the bill it was $4,290.00.  I called and complained and they changed it to the work order amount.  When I asked my brother who is licensed in HVAC if what they charged me was fair he was amazed at how high the price was, especially as we supplied the compressor.  They charged $2,200 to install the compressor which is 25 hours of work at $85 per hour.  And they charged $450 to bypass a reversing valve.  They were only here for one day and there might have been two guys working but that still doesn't warrant that high a charge.  I may have to use them again if I can't get anyone else, but I know I am being overcharged.  They charge $85 just to come and look at something. <br /> <br />