Conejo Services

The whole process from requesting service to getting a quote to actually having the services scheduled and done was super easy and quick. Customer service was great. James came out to look at everything and was able to provide an itemized quote for the services we needed. We went with everything but one item on the list (make sure to communicate with them if you don't go for all of the items on the quote, there was a little bit of confusion about that between a couple of the different customer service reps we spoke to, but it was cleared up quickly). Service was scheduled, James came back out with all the parts and equipment and installed everything really fast. He was super nice and informative (he kindly answered a couple additional and follow up questions that I had) and the service was professional and efficient. We'll definitely be calling back for our other plumbing or HVAC needs. We felt that they were giving us reasonable and honest information and pricing. When compared to another service company that we've worked with before, the pricing was comparable but I don't think we could beat the kindness, care, and efficiency of Conejo's team.

Alex did an excellent job during our scheduled HVAC maintenance. He arrived on time, was professional and courteous, and clearly explained what he was checking and why. He worked efficiently, left everything clean and tidy, and made sure …

I wanted to leave a quick review for Conejo Plumbing even though we ultimately went in a different direction. Stacy came out and was extremely professional. She clearly knows her stuff not just in plumbing, but in customer service as well. That combination is rare these days. She took the time to thoroughly explain everything, broke down what needed immediate attention versus what could wait, and made sure we fully understood our options. What really stood out was that there was zero pressure. They genuinely cared more about us being informed and choosing the right solution than simply getting the job. That speaks volumes about the company’s integrity. Thank you to Conejo Plumbing for providing a free estimate and walking us through the process with transparency and professionalism. That level of service does not go unnoticed. Alanis Family!

Kevin was really great! He tried to fix my existing garbage disposal, but unfortunately it was too far gone. The prices that were quoted were more than I cared to spend. However, he was very understanding, professional, and courteous. Had the prices been reasonably close I wouldn’t have hesitated to have him do the work. He well represented your company.

Our tech was clean and communicated everything about our electrical issue. First thing he did when we opened our front door was slip on some little paper boot covers for use inside the house. Thank you Conejo Services!

I can't say enough good things about Conejo Services. We called them to get a second opinion on a major plumbing issue. Jimmy came out and put a camera though the various lines involved and gave us his opinion, taking the time to explain the issues and the pros and cons of the options we had. He was professional, courteous, and a straight shooter. It's so hard to know what questions to ask when you are trying to care for your home, and Jimmy really made me feel like he wanted to help us make the best choice. While the repair was not cheap, I feel that it was fairly priced. At the end of the day, I am certain he saved us money and a great deal of stress: he put my mind at ease. And when you are trying to make the best decision about your biggest asset, that is truly priceless. After we came up with a game plan, he gave us a detailed quote that clearly stated the scope of work and didn't blink at guaranteeing it for 25 YEARS. Christa at the office called and scheduled our work and was super friendly. The crew was beyond courteous and conscientious and worked their butts off. The actual plumbing work was top notch. In addition, they had to dig up a portion of the yard where there were plants, and they did a very careful job of making sure the plants weren't harmed and put them back perfectly. We are so happy with the whole experience and highly recommend them. Will use them again in a heartbeat!

Welcome back, David G.! As in the past, he is the consummate professional, a great communicator, and very thorough in servicing our Conejo Services-installed HVAC system. On this recent visit, David also did a Dryer Vent service, and immediately reported his findings. We are extremely pleased with the quality of service consistently provided by David G. He is an asset to your company.

After recent rains, the lighting in our back yard stopped working. The GFCI would not reset. Omar did a great job. He gathered all the information he could and discussed the procedure he would use to trouble shoot and fix the issue and we discussed options and recommendations. He then followed the plan we agreed upon. He also recommended a whole house surge suppressor to bring the main panel up to current code. He did not use a high pressure sell on the suppressor and was fine with not installing one. We did decide to go ahead and get one installed. He was knowledgeable and friendly and was willing to discuss and explain what ever we asked about.

The tech that came, felt he wasn't 100 percent sure on resetting the controller. He called for assistance and he supervisor told him how reset the controller. 15 minutes all done. Clean work. And the heater has been acting good. I trust these guys because they're willing to go the extra mile.

My mom’s furnace was on the fritz this past Saturday after 1 session it died (RIP furnace 1/24/26). Juan Garay from Conejo Svcs was our tech who diagnosed that our furnace was installed back in 1983. It had a good run, 43 yrs! The only gripe I have was that this wasn’t a free consultation, it was $87 for the visit and now we have a “Comfort Advisor” from their company this coming Tuesday. So this job is ongoing. In hindsight, I should’ve gone with a company for a free consultation. However, I will be shopping around for best value for a complete replacement for my mom’s HVAC unit. I went with the most reputable company, however, that cost was $87 as I mentioned before. Do your due diligence and shop around, don’t settle with 1 company!

Carlos and Freddie were very friendly and professional! Cleaned out my stackable dryer vent with ease and placement back was perfect. Prepared area, cleaned up and were quick to get it all done.

I have had both HVAC and Electricians to our home to give estimates. All were professional with great communication skills and knowledge. Dan came to fix our heating filament and install an iWave. Like everyone I have interacted with he was informative and easy to work with. I am Very satisfied with the responsiveness and prefissionalism.

George was awesome! He called and let us know he could come sooner but, made sure that was okay with our schedule. He went above and beyond explaining the issue and made sure all was okay to make sure that issue did occur again. He asked if we were okay with the explanation and if we had any other questions or issues to reach out. Excellent service!

Jesse was here right on time to do testing and inspection of our furnaces. He was very thorough, professional and knowledgable and corrected several problems that other companies missed. He also gave us some options to look at in the future. We signed up for their maintenance plan and feel very confident that Conejo Services will meet our needs now and in the future. Thank you for giving us peace of mind!

Omar was great. Did an annual electrical check and gave some insights into how our electric outlets need updating and recommended a surge protector for our panel. Knowledgeable and efficient. Highly recommend their annual maintenance program.

Great technicians! Though IMO overpriced. I joined the Platinum Level Preferred Maintenance Club, to save on dispatching on routine items and get great deals on maintenance routines on HVAC, tankless water heater, water and plumbing. Needed a 30 year old wall shower faucet replaced when I signed up, the job was well done, but the cost was exoberant, imo, and I did not recieve a discount on the repair as I missed the fine print and was not told that when I signed, I needed to be a club member for a consectutive 5 months to obtain those repair discounts. I did ask at least twice to get a call to manager, was told the message was forwarded to the office, no response. Now 5 months later had a Heater Maintenance and Dryer Vent cleaning, Eric was the specialist. Excellent service by Eric. However, I received an invoice that day for $200 for the vent cleaning even though that service is listed as part of the PMC at Platinum level. I called CSHPE customer service and was told they would handle it and to ignore the invoice. Three days later, I got the same invoice, again I called, same advice. Got another invoice yesterday. I have not received one today, but it is still early AM. 🤨 Bottom line, good technical work but undermined by pricing perception, membership benefit confusion/misapplication, and unresolved billing/communication problems.

Their service program has been a wonderful investment. My system, installed in 1998, is running fine because of their program. Probably will replace soon and will continue to use them. I've been with them since 1993.

We had a great experience. The team was friendly and wonderful to work with. They were able to get the job done quickly and without issue. I would recommend them to anyone in their service area.

Juan did an outstanding job. He is very professional and personable. He kept us informed on what he was doing. It was a pleasure working with him and Conejo Services. We have used you before and we have always had prompt and professional service. Thank you so very much.

Conejo Services is the best home services in the area. They have fixed and addressed many items in my home from water leaks to a new ac unit and insulation. I would highly recommend! Extremely professional and very reliable!

When our 31 year-old furnace suddenly stopped working, they were out within 24 hours of my call. It was a quick and easy replacement part, but something we wouldn’t dare do ourselves. It’s good to know we’ve found a reliable repair service!

The best in customer service and installation. Conejo has done two of my homes HVAC and will install new water heater this spring. This visit was for pilot light restart and will eventually have to replace water heater. Everyone is knowledgeable and like things done right the first time. I will always use Conejo!!

Owen was my electric tech, and from the conversation over a couple of electrical issues here, I understood quickly that Owen knows the line of work very well: educated, smart, polite, with down the the earth professional demineur... He checked the wiring, and explained the possibilities why my appliance keeps tripping the breaker.. Thank you Owen. The company has a right set up. They would also remind you about the appointment, and would convinietly call you a few minutes ahead. They have the right codes... they won't walk in their shoes on your floors either... I strongly recommend the Conejo company for your electrical issues...

Tony was fantastic! He was professional, knowledgeable, friendly, and very helpful. I will definitely be using him in the future.