BESTHVACCOMPANIES
Taku Plumbing and Heating LLC logo

HVAC Contractor

Taku Plumbing and Heating LLC

4.8(85 reviews) Juneau, AK

About Taku Plumbing and Heating LLC

Delivers high-quality plumbing services to homeowners in Douglas & Juneau, AK, and surrounding areas

Services Offered

PlumbingHeatingInspectionsRenovations

Customer Reviews

Google
Did an excellent job explaining the plumbing issue that I had. Recommended the best service that would fix my issue without breaking the bank too much. Listened and answered all the questions I had. Provided information that would help prevent the same problem from happening. Was able to get me in the same day I called as well as do the work. Highly recommend!
Brittany Peralta
Google
The technician, Jess, seemed very knowledgeable and provided a list of services performed. He was very pleasant and courteous. The scheduling was quick and responsive. I was given a price quote in advance. I would recommend this business for your heating and plumbing needs.
Shirley Workman
Google
Taku Plumbing always does a great job! True to form, today's service was done very well. Options to the problem were given and an understanding was achieved as to the best strategy to mitigate any future problems. Terrific job!
Sonya Hyde
Google
Taku was able to come the same day I called. Geno was polite, knowledgeable, and completed the work in short order. No over-sell, no hidden fees. He addressed all concerns (and even tightened the loose entry door handle!) Having owned a business in the past, I would be thrilled to have such an employee. Thank you, Taku!
Joy Stancel
Google
I had a really good experience with Taku, and the only thing I could complain about is the cost. They were prompt, fixed my issue the same day, explained it clearly and neatly, and the plumber, Mr. Vick, was friendly and easy to talk to.
James Cascade
Google
Eugene is a professional. This guy is sharp and efficient. This is the quality you want on your team. I regret not having called Taku first.
Roberto Aceveda
Google
Geno is a rock star plumber! In a world where good help is exceedingly hard to find, I've never found better than Geno. He repaired our leak in no-time, provided a clear flat-rate quote, is probably the happiest plumber we've ever met, and, importantly, nailed the job. Couldn't give a higher recommendation!
Ray Davis
Google
Taku Plumbing and Heating provided exemplary service. They were incredibly responsive and timely. Not only that, but they quickly diagnosed and fixed problematic furnace issue. I cannot recommend them enough.
Z Sullivan
Google
Gino and Annalise made a bad day a little brighter. We unfortunately have a blockage in our main sewer line to the house just 48 hours after moving in. Gino and Annalise did their best to root out the problem, but due to it being under the road it will require a secondary contractor. They explained everything they were doing each step along the way and tried to be reassuring. When it became clear that this was a bigger problem, they put me in touch with a contractor who could take me from there. I highly appreciate the thoughtfulness and consideration shown in addition to the professionalism shown.
Evangeline Orr
Google
They fit us in even though they had a very busy schedule. They found the problem using a camera and fiber optic cable. They were very professional and competent. I highly recommend their service.
Tom Bornstein
Google
Were super polite and helpful. Got the job done quickly and at a reasonable price.
George Rivas
Google
Taku Plumbing and Heating has helped us with both oil stove and shower plumbing issues in the past few months. Geno has been professional and friendly and has worked to troubleshoot the best and most affordable option for us for both repairs. He has been respectful toward me when explaining the problem, and worked with me to find a solution that feels right. This is a family business that is run well and Geno has been a pleasure to work with! I have no hesitations in recommending them to others.
Wendi Siebold
Google
Professional, courteous and masters of their trade. Definitely recommend.
David
Google
Was able to answer many questions and explained the process of taking care of things! Was able to confirm my thinking on the problem!
Kimberly Hendrickson
Google
Geno is really fantastic. We had two different (unrelated) plumbing issues within a month, both of which needed immediate attention. Geno was able to come out to our house quickly and resolve the issues right away. He’s thorough and upfront about the cost. Highly recommend him!
Betsy Wood
Google
I recently had work done for a plumbing issue. The plumber (and his apprentice) knew their work, and were very polite. After barely two hours of work (which included 20-minutes to get parts) the job was finished. The plastic pipes cost less than $40 (which I checked upon). However, the bill of $942.90 was a bit much. Hmm... Ouch!
Debbie Fagnant
Google
Taku Plumbing and Heating has been our go-to plumber for over 3 years. Geno has helped us avoid costly plumbing issues that could occur down the road, and his advice is always spot on. Superior expertise and service. Don't hesitate to call!
Jen Thompson
Google
Taku is the best! Geno is a genuinely dope honest person and fair prices. Really good at explaining things. They've helped with a few issues and I would call them a million times over American. Taku rules All American drools.
Jill L
Google
Our electric boiler broke on a Saturday and Taku Plumbing was out by early afternoon. Geno did some troubleshooting and narrowed the problem down to 2 parts. Unfortunately, those parts had to be ordered from the Lower 48. Once we had the parts, Geno was back out and he was spot-on with his troubleshooting. He plugged a new circuit board in and we had heat. The communication with Geno and Joyce (from the office) was great.
Ken Post
Google
By the time Geno showed up at my house he had already had a long Saturday of helping people without heat with minus temperatures outside. He walking through the options with me, step by step, and got right to work. He was able to get us heat and I even received a follow up call the next day making sure everything was good. Geno always has a smile on his face regardless of the time of day or night. He is knowledgeable and provides detailed information on what he is doing. Excellent service!
Kim Kiefer
Google
Called Geno out to look at a tub that wasn't consistently producing hot water. He identified the problem within minutes and discussed potential solutions. That paired with his 10/10 personality means my wife and I will continue using him for any of our plumbing and heating needs. Would recommend him to anyone and everyone!
Joe Coleman
Google
We lost heat to 1/3 of our house on in cold November. Taku Plumbing and Heating responded to my call promptly and scheduled a mutually good time for an appointment. Geno arrived on time, answered my questions, and and replaced a zone valve power head. Although this is not a complicated repair, I appreciated his answers to my questions, clear explanations, and efficient work. Overall, my interactions with the office were very positive, accurate, on time, and reasonable. Highly recommend Taku Plumbing and Heating for any work.
Bill Hanson
Google
We've finally found our go-to plumber! Geno (plumber) and Joyce (dispatch) were communicative, friendly and patient. After striking out trying to hire out this work to other local outfits, Taku Plumbing was such a breeze to work with that we have already recommended them to family. We had some badly damaged waste pipes in our crawlspace that needed an overhaul along with a handful of other future projects we discussed during the consultation visit. Geno understood our somewhat urgent timeline and spent the better part of a chilly Saturday making sure they were replaced ASAP (timeline was urgent because we lost a lot of time trying to get three other companies to schedule the work over the course of a year). He didn't try and upsell any work or expedite unnecessary repairs, he advised realistically on the other projects we thought we needed to get done soon, and we were relieved when we were told what those projects would entail and how soon they would be needed so we can plan accordingly. We understand there is a labor shortage and an abundance of work, this is challenging for many to deal with, especially in skilled trades, but realistic communication helps both the customer and the prospective company to not waste precious time if the work can't/won't happen. From the first step of scheduling a consultation, receiving the estimate for that work via email and approving it, then the same process again with the work estimate, to the final step of verifying the the work was done to our expectations, there was no ambiguity. Their text/email reminders and notifications that the plumber was on their way were helpful and reassuring. We were given an arrival window and scheduled work date in the job estimate email after calling to schedule, and additional text communication day of when they were actually on their way was provided so we weren't stuck waiting around and wondering. Worth noting Geno had to prioritize an unexpected followup repair for an existing customer before starting our job, causing a delay and pushing our start time out a little, but he communicated his delay via text. This showed us that he stands by both his work and customers, even on a Saturday. The costs for both the consultation and repair work were presented before work began and a signature/click of approval was required to approve work and proceed, which was helpful to avoid surprises. All terms are clearly listed and easy to understand in the estimate email and on the estimates, which included some “what if” scenarios in case our brittle 40+ year old pvc cracked. The work site was left clean of debris, he even took our broken PVC away. Thanks Geno!
Clay Fischer
Google
I had an issue with our furnace so I called Taku heating and plumbing. I was promised that the work would be done in such a way that his wife would be happy with it, and to be sure to have any questions ready. When Geno arrived, he asked me enough questions to troubleshoot the problem. He also answered all of my questions and gave me a comprehensive explanation of how the entire system worked. He even showed me how to do the repair myself and showed me which part to buy. I have found my new go-to shop for all my furnace work! Thanks Geno!!
Martin Lange

Own this business?

Claim your listing to keep your details accurate and respond to reviews.

Claim This Listing