Vipperman Air Conditioning

After inspecting our gas furnace, the technician stated that he had never encountered this issue before and was unable to determine the cause. Despite this, he recommended replacing the control board. We purchased and installed the control board ourselves at a cost of several hundred dollars, but it did not resolve the issue. The technician did not perform any repairs or installations during the visit; however, we were charged $120. When we contacted the office, we were told that this charge was simply for the technician’s visit. This was especially concerning because their website advertises free estimates, and at no point were we informed that a $120 charge would be incurred just to come out and inspect the issue. Additionally, we had specifically requested an estimate, which was never provided. The technician left without offering a solution, providing a service ticket, or completing any work, yet we later received a bill for $120. Based on this experience and the lack of clear communication, I cannot recommend this company until there is consistency and transparency in how their business operates.

I can’t say enough good things about Vipperman AC! We originally called them just to get a second quote after another company came out and said the filter was not dirty and added 2lbs of refrigerant with “no luck”. This other company then tried to convince my sister-in-law she needed a whole new A/C unit for $8,000. When Jason from Vipperman AC came out, he immediately suspected that the original diagnosis might not be accurate. He sent out his technician, Matt, who my sister-in-law said was friendly, knowledgeable, and determined to find out whether the unit truly needed replacing or if the issues were repairable. Turns out, the filter WAS dirty and the system was overcharged. After replacing the filter, removing the excess refrigerant and some general maintenance, the A/C is working perfectly again! I was shocked by the incredibly low cost especially since Matt had come out 2 days. I’m in Florida and I could not get a tech to even walk in my door for that price! It’s so refreshing to find a company that values honesty, quality work and a commitment to help those who may not be knowledgeable enough to avoid the, in my opinion, predatory behavior of others. Highly recommend!!!

They called me back on Sunday and said it was EXPENSIVE for them to come out on weekend. They put me on their list and was out here on Monday and fixed my AC! So glad to get the issue resolved. Waiting on the bill to be mailed which was very convenient because I was at work and forgot to leave them a check. Seem to be great people.

Called for a leak in my oil line. Technician didn't stop leak on the first visit, called and fixed it correctly the second time. Charged for two service visits for the same initial problem that wasn't fixed correctly on the first visit.

Fast service, fair pricing and quality customer service! High recommended! A+++

Great fast service.. high but great service

Always a good experience.....always professional

Great people. Timely professional

Extraordinary service! The tech who came to my house was super friendly and very quick. He was able to identify and fix the problem in record time. I highly recommend :). Thank you!

unknown

It took 2 tries, but eventually he was able to get the AC unit working again. He was very friendly and showed up when he said he would. Haven't had a problem since he came! <br />

Excellent.